Business Automation Workflow Consultant

S R International Inc; Harrisburg (Dauphin County); Hybrid; USD 120,000 - 150,000; Full time

Job summary

Commonwealth of Pennsylvania – Public Utility Commission (PUC) seeks an IBM BAW Consultant to develop, enhance, and support enterprise workflows and document management. The role emphasizes InfoMAP, FileNet, Java/J2EE, and Kofax Capture integrations in a hybrid setup.

The ideal candidate will design, troubleshoot, and optimize complex enterprise workflows, APIs, and content management across IBM BAW, FileNet, and related systems, ensuring seamless processing and modernization.

Qualifications

• Bachelor's degree or equivalent experience.
• 5 years of experience in enterprise application development and system integration.
• 5 years with IBM workflow and content management technologies.
• Hands-on IBM BAW development, enhancement, deployment, and troubleshooting.
• Strong IBM FileNet knowledge and integration.
• Java/J2EE development, debugging, testing, deployment.
• Experience with Kofax Capture and document integration.
• Experience integrating IBM BAW, FileNet, Kofax Capture, and enterprise apps.
• Experience with IBM Case Manager and IBM Content Navigator.

Responsibilities

• Design, develop, enhance, and maintain enterprise workflows using IBM BAW.
• Support and enhance InfoMAP, including case management workflows and document processing.
• Develop and troubleshoot IBM FileNet applications, including Content Engine APIs and metadata management.
• Build and maintain integrations between IBM BAW, FileNet, Java apps, and enterprise systems.
• Support IBM Case Manager and IBM Content Navigator, including customizations and workflow integrations.
• Develop, test, deploy, and maintain Java/J2EE apps, web services, APIs, and backend components.
• Support Kofax Capture workflows: scanning, OCR, indexing, and batch processing.
• Troubleshoot defects, workflow failures, and performance issues.
• Analyze architecture and code for modernization opportunities.
• Develop and consume REST and SOAP APIs using XML/JSON.

Skills

IBM BAW development

FileNet integrations

Java/J2EE development

Kofax Capture

Enterprise workflows

System integrations

IBM Case Manager

IBM Content Navigator

Education

Bachelor's degree in Computer Science/IT or related field

Tools

Azure DevOps

Git

TFS

Content Engine APIs

Job description

Job Title: Business Automation Workflow Consultant

Job Code: PA 814904

Client: Commonwealth of Pennsylvania – Public Utility Commission (PUC)

Location: Harrisburg, Pennsylvania

Duration: November 16, 2026 – July 3, 2027

Work Hours: 8:00 AM – 4:30 PM

Work Arrangement: Hybrid – Minimum 2 days onsite per week

Closing Date: November 2, 2026, at 4:00 PM

Position Overview

The Commonwealth of Pennsylvania’s Public Utility Commission (PUC) is seeking an experienced IBM Business Automation Workflow (BAW) Consultant to develop, enhance, maintain, and support its enterprise workflow and document management applications.

The role will primarily support InfoMAP, the PUC’s enterprise case management and content management platform, built using IBM BAW, IBM FileNet, Java/J2EE, and Kofax Capture. The consultant will troubleshoot complex application issues, develop enhancements, maintain system integrations, support modernization initiatives, and ensure reliable enterprise workflow and document processing.

Must-Have Skills

• Hands-on experience with IBM Business Automation Workflow (BAW) development.
• Strong experience with IBM FileNet integrations and enterprise content management.
• Proficiency in Java/J2EE enterprise application development.
• Hands-on experience with Kofax Capture.
• Experience developing and maintaining enterprise workflows and document management applications.
• Experience integrating IBM BAW, FileNet, Kofax Capture, and other enterprise systems.
• Experience with IBM Case Manager and IBM Content Navigator.

Key Responsibilities

• Design, develop, enhance, and maintain enterprise workflows using IBM BAW.
• Support and enhance InfoMAP, including case management workflows, document processing, and integrations.
• Develop and troubleshoot IBM FileNet applications, including Content Engine APIs, document repositories, metadata management, retrieval, and content lifecycle processes.
• Build and maintain integrations between IBM BAW, FileNet, Java applications, and enterprise systems.
• Support IBM Case Manager and IBM Content Navigator, including customizations and workflow integrations.
• Develop, debug, test, deploy, and maintain Java/J2EE applications, web services, APIs, and backend components.
• Support Kofax Capture workflows, including scanning, OCR, indexing, validation, batch processing, and FileNet integration.
• Troubleshoot application defects, workflow failures, document processing issues, integration errors, and performance problems.
• Analyze existing architecture and source code to identify optimization and modernization opportunities.
• Develop and consume REST and SOAP APIs using XML and JSON.
• Collaborate with business stakeholders, developers, data management, and infrastructure teams.
• Perform application testing, code reviews, deployment validation, and production support.
• Document application architecture, workflow configurations, integrations, technical specifications, and troubleshooting procedures.
• Provide technical knowledge transfer to internal development teams.
• Support migration of source code from TFS to Azure DevOps (ADO) using Git.
• Use Azure DevOps for work-item tracking, source control, CI/CD pipelines, and deployment activities.

Required Skills

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience.
• 5 years of experience in enterprise application development, maintenance, and system integration.
• 5 years of experience with IBM workflow and content management technologies.
• Hands-on IBM BAW development, enhancement, deployment, and troubleshooting.
• Strong IBM FileNet knowledge, including Content Engine APIs, object stores, metadata, document retrieval, security, and integration.
• Java/J2EE development, debugging, testing, deployment, and application maintenance.
• Demonstrated experience with Kofax Capture, including scanning, OCR, indexing, validation, batch processing, and document integration.
• Experience integrating IBM BAW, FileNet, Kofax Capture, and enterprise applications.
• Experience with IBM Case Manager and IBM Content Navigator.
• IBM Content Navigator customization, including plug-in development and UI configuration.
• REST/SOAP web services and XML/JSON integrations.
• Relational databases, SQL queries, stored procedures, and database integrations.
• Source control and DevOps tools such as TFS, Azure DevOps, and Git.

Preferred Skills

• Experience supporting or modernizing IBM BPM, IBM BAW, FileNet, or IBM Case Manager in large enterprise environments.
• Experience customizing IBM Content Navigator and developing FileNet integrations using Java APIs.
• Hands-on experience with Tungsten TotalAgility, formerly Kofax Capture.
• IBM professional certification in Business Automation Workflow or FileNet; a verifiable IBM‑issued credential is highly preferred.
• Familiarity with Microsoft .NET technologies, including C#, ASP.NET, and SQL Server.
• Experience in government, utilities, or other highly regulated environments.