IT Communications & UX Design Specialist

Dawar Consulting; Ann Arbor (MI); On-site; USD 82,656 - 96,432; Full time

Job summary

Dawar Consulting in Ann Arbor, MI seeks an IT Communications Specialist 4/ Marketing Communications Specialist 4 to lead IT communications and user experience alignment. The role emphasizes creating user-focused content for information systems launches, improving business technologies, and coordinating with internal teams.

Responsibilities include developing training materials, producing UX articles, and delivering training sessions while maintaining a consistent look for IT services and

Qualifications

• Experience writing user-facing IT communications.
• Ability to align IT communications with internal strategy and branding.
• Experience delivering training materials and user guides.

Responsibilities

• Write user-facing communications about IT and enterprise technology initiatives.
• Coordinate with internal communications teams to align IT and general strategies.
• Respond to critical IT incidents with clear communication plans.
• Create templates and standards for IT communication activities.
• Write on behalf of executives and managers to convey their voice.
• Provide UI/UX input to IT projects to ensure good user experience.
• Provide graphic design and HTML services to IT web/app initiatives.
• Publish training and UX articles on internal SharePoint sites.
• Develop training materials and deliver IT system training sessions.

Tools

SharePoint

HTML

Job description

Dawar Consulting in Ann Arbor, MI seeks an IT Communications Specialist 4/ Marketing Communications Specialist 4 to lead IT communications and user experience alignment. The role emphasizes creating user-focused content for information systems launches, improving business technologies, and coordinating with internal teams.

Responsibilities include developing training materials, producing UX articles, and delivering training sessions while maintaining a consistent look for IT services and