IT Communications Specialist 4

Dawar Consulting; Ann Arbor (MI); On-site; USD 82,656 - 96,432; Full time

Job summary

Dawar Consulting in Ann Arbor, MI seeks an IT Communications Specialist 4/ Marketing Communications Specialist 4 to lead IT communications and user experience alignment. The role emphasizes creating user-focused content for information systems launches, improving business technologies, and coordinating with internal teams.

Responsibilities include developing training materials, producing UX articles, and delivering training sessions while maintaining a consistent look for IT services and

Qualifications

• Experience writing user-facing IT communications.
• Ability to align IT communications with internal strategy and branding.
• Experience delivering training materials and user guides.

Responsibilities

• Write user-facing communications about IT and enterprise technology initiatives.
• Coordinate with internal communications teams to align IT and general strategies.
• Respond to critical IT incidents with clear communication plans.
• Create templates and standards for IT communication activities.
• Write on behalf of executives and managers to convey their voice.
• Provide UI/UX input to IT projects to ensure good user experience.
• Provide graphic design and HTML services to IT web/app initiatives.
• Publish training and UX articles on internal SharePoint sites.
• Develop training materials and deliver IT system training sessions.

Tools

SharePoint

HTML

Job description

Ann Arbor, United States | Posted on 07/31/2026

Our client, is looking for an IT Communications Specialist 4/ Marketing Communications Specialist 4 based in Ann Arbor, MI.

Job Duration: Long Term Contract(Possibility Of Extension)

Pay Rate: $67/hr on W2

Responsibilities:

• Writing user-facing communications about IT and enterprise technology initiatives, including new launches of information systems, improvements to business technologies, feature changes and version updates.
• Working with internal communications teams to align IT communications strategies with general internal communication strategies and to ensure a cross-functional match.
• Responding to critical IT incidents by developing communication strategies for urgent events and alerts.
• Creating templates and strategies for planning of IT communication activities and working to ensure adherence to these standards.
• Writing on behalf of executives and managers to communicate in their voice
• Providing UI/UX oversight and input to IT projects to ensure they meet the standards of the user experience expected from the department.
• Providing graphic design and HTML services to web and application initiatives inside IT to ensure a clean and consistent look and feel for all IT services and applications.
• Writing support articles and UX articles to develop user knowledge about business information systems used at the company. Publishing these articles on internal SharePoint online sites and designing the articles to align with internal communication standards.
• Developing training materials for IT systems used inside the company and delivering training sessions to users of IT systems.