IT Client Support Technician — Hardware & Software

State of Missouri; St. Louis (MO); In loco; USD 42.000 - 62.000; Tempo pieno

Vantaggi offerti da questo lavoro

Excellent benefits package

Descrizione del lavoro

State of Missouri is seeking a Client Support Technician to provide professional and technical support to clients at the Hawthorn Children’s Psychiatric Hospital in St. Louis, MO. The role involves hardware/software support, deployment, inventory, and effective communication with customers and team members.

Travel to other state offices may be required. Eligible for comprehensive benefits; no visa sponsorship.

Competenze

• Associates degree or equivalent; 0-3 years IT support experience preferred.
• Strong customer service and communication skills.
• Ability to troubleshoot hardware and software issues with a focus on desktop support.

Mansioni

• Provide hardware and software/application support.
• Perform hardware deployment and inventory tasks.
• Handle help desk tickets with timely prioritization and resolution.
• Collaborate with ITSD teams and communicate with customers and vendors.

Conoscenze

Customer service

Communication

Troubleshooting

Desktop support

Formazione

Associate degree

Strumenti

Active Directory

VPN

BitLocker

Descrizione del lavoro

State of Missouri is seeking a Client Support Technician to provide professional and technical support to clients at the Hawthorn Children’s Psychiatric Hospital in St. Louis, MO. The role involves hardware/software support, deployment, inventory, and effective communication with customers and team members.

Travel to other state offices may be required. Eligible for comprehensive benefits; no visa sponsorship.