IT Client Engineer 1

ENTEK Manufacturing LLC; Terre Haute (IN); On-site; USD 55,000 - 85,000; Full time

Job summary

ENTEK Manufacturing LLC in Terre Haute, IN is seeking a Client Engineer to support end users and maintain reliable IT systems in a fast-paced manufacturing environment. You will resolve hardware, software, and network issues across multiple platforms while aligning with operational needs.

This hands-on role requires strong troubleshooting, collaboration with IT teams, and a focus on security, device management, and service quality. Join a team committed to reliability and continuous improvement.

Qualifications

• Associate degree in Computer Science, Information Systems, or related field (or equivalent experience).
• Strong troubleshooting and problem-solving skills.
• Ability to read and interpret technical documentation and procedures.
• Strong verbal and written communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience supporting end users and enterprise technology systems.

Responsibilities

• Provide technical support for desktops, laptops, mobile devices, and peripherals across Windows, iOS, and Android platforms.
• Diagnose and resolve hardware, software, and connectivity issues onsite or remotely.
• Support Microsoft 365, Teams, and Zoom for collaboration.
• Configure and manage user devices using Intune, and SCCM.
• Maintain IT asset records and lifecycle management.
• Apply system updates, patches, and security configurations to maintain secure environments.
• Support endpoint security initiatives including antivirus and MFA.
• Assist with user access and identity management activities.
• Troubleshoot network issues including Wi-Fi, VPN, and VoIP.
• Collaborate with infrastructure, cybersecurity, and systems engineering teams.

Skills

Troubleshooting

End-user support

Desktop support

Documentation

Communication

Education

Associate degree in Computer Science, Information Systems, or related field

Tools

Intune

SCCM

Microsoft 365

Endpoint security tools

Job description

Description: Join ENTEK in Terre Haute, Indiana!

ENTEK is excited to welcome a Client Engineer to our team in Terre Haute, Indiana. If you thrive on solving technical challenges, supporting end users, and helping maintain reliable IT systems in a fast-paced manufacturing environment, this is an excellent opportunity to grow your career.

What You’ll Do

As a Client Engineer, you’ll provide technical support and infrastructure assistance across a variety of systems, devices, and enterprise applications. You’ll work closely with internal users and IT teams to ensure systems remain secure, reliable, and aligned with operational needs.

In This Role, You Will

• Provide technical support for desktops, laptops, mobile devices, and peripherals across Windows, iOS, and Android platforms
• Diagnose and resolve hardware, software, and connectivity issues both onsite and remotely
• Support collaboration platforms including Microsoft 365, Teams, Zoom
• Configure and manage user devices using endpoint management tools such as Microsoft Intune, and SCCM
• Maintain IT asset records and support equipment lifecycle management
• Apply system updates, patches, and security configurations to maintain secure environments
• Support endpoint security initiatives including antivirus, encryption, and multi‑factor authentication (MFA)
• Assist with user access and identity management activities
• Troubleshoot network‑related issues including Wi‑Fi, VPN, and VoIP systems
• Participate in system upgrades, cloud migrations, and technology deployment projects
• Collaborate with infrastructure, cybersecurity, and systems engineering teams
• Maintain accurate documentation of support activities, procedures, and technical standards
• Support continuous improvement initiatives and IT best practices

Requirements

What We’re Looking For

We’re seeking a service‑oriented IT professional with strong troubleshooting skills, technical curiosity, and the ability to work effectively in a collaborative manufacturing environment.

Minimum Qualifications

• Associate degree in Computer Science, Information Systems, or related field (or equivalent experience)
• Strong troubleshooting and problem‑solving skills
• Ability to read and interpret technical documentation and procedures
• Strong verbal and written communication skills
• Ability to manage multiple priorities in a fast‑paced environment
• Experience supporting end users and enterprise technology systems

Preferred Qualifications

• Industry certifications such as CompTIA A+, Network+, or Microsoft certifications
• Experience with Microsoft Intune, SCCM, or similar endpoint management tools
• Experience supporting Microsoft 365 environments
• Experience working in manufacturing or industrial environments
• Familiarity with endpoint security and compliance best practices

Your Work Schedule

This is a full‑time, non‑exempt position working Monday through Friday, day shift. Additional hours may occasionally be required to support operational needs and IT projects.

What Makes ENTEK Different

ENTEK is more than a manufacturing company—we’re a team driven by values. Our core DNA is built on:Respect – valuing each person and every contributionIntegrity – doing what’s right, alwaysInnovation – pushing boundaries with creativity and technologyCommitment – to our people, our customers, and our futureWhen you join ENTEK, you’re not just taking a job—you’re becoming part of a company that invests in you, your growth, and your success.Learn more about us at www.entek.com and discover the opportunities waiting for you.

ENTEK is an equal opportunity employer.

ENTEK’s locations are non‑smoking.