IT Business Systems Analyst

J.B. Hunt Transport Services, Inc.; Arizona; On-site; USD 60,000 - 107,000; Full time

Benefits offered by this job

Health insurance

PTO and holidays

Retirement plans

Loan forgiveness eligibility

Job summary

The Superior Court of the Judicial Branch of Arizona in Maricopa County is seeking an IT Business Systems Analyst to act as a liaison between management, users and technical professionals. You will analyze judicial and business processes, identify improvements, and develop system requirements to support operations.

Responsibilities include coordinating with stakeholders, documenting processes, testing solutions, and training end users.

Qualifications

• Bachelor’s degree in Criminology, Public Administration, Computer Science, or an IT or Social Science related field.
• One (1) year of professional business systems analysis experience identifying, developing, and recommending business processes or system improvements.
• An equivalent combination of post-secondary education and job-related experience may substitute on a year-for-year basis.

Responsibilities

• Coordinate with management and system users to understand and evaluate judicial or business processes, gather requirements and analyze impact.
• Independently conducts judicial or business process analysis and needs assessments and provides recommendations for process or system changes.
• Troubleshoots problems as liaison with other departments and recommends solutions.
• Analyze feasibility and develop requirements for new systems or enhancements to existing systems.
• Work with programming and systems teams to develop, test, and implement solutions or system modifications.
• Gather and format information to create reports for management.
• Create project diagrams, flowcharts and written specifications.
• Provide end-user training and translate technical terms for end users as needed.
• Create and maintain documentation for projects.

Skills

Court mgmt systems

Business process docs

Tech requirements design

Business writing

End-user training

Communication skills

Stakeholder collaboration

Education

Bachelor’s degree in IT/related field

Job description

Posting Date

10/07/26

Application Deadline

10/09/26

Pay Range

Min - 1st Quartile - Mid - Max
$60,000.00 - $71,812.50 - $83,625.00 - $107,250.00

The expected ENTRY pay range for this position based on experience and equity within the Judicial Branch is $60,000.00 to $71,812.50.

This position is Exempt under the FLSA.

What We Offer

We offer generous paid time off, paid sick leave, and 10 paid holidays! We have affordable medical, dental, and vision insurance, and our employees are entitled to coverage by one of several State-sponsored retirement pension plans, our employee assistance program, and wellness incentives. Additionally, our employees have the option of life insurance, disability, a group legal plan, and pet insurance. Under the current guidelines for the Public Service Loan Forgiveness (PSLF) Program, the Maricopa County Superior Court is a qualifying employer. Therefore, any full time Judicial Branch employee, who meets other eligibility criteria may be eligible for loan forgiveness under this program. Click here to learn more!

Job Type

Unclassified - Judicial

Department

D800 Superior Court

About the Position

Applicants must currently reside in Arizona or be willing to relocate to Arizona by the time of hire.

The Judicial Branch is unable to provide visa sponsorship (i.e. H-1B visa etc.).

The IT Business Systems Analyst acts as a liaison between management, users and technical professionals. The Business Analyst position provides functional analysis of judicial and business processes used to conduct operations and is responsible for the identification, development and recommendation of business process changes and improvements.

About The Superior Court:

The Superior Court of the Judicial Branch of Arizona in Maricopa County is dedicated to providing a safe, fair and impartial forum for resolving disputes, enhancing access to our services, and providing innovative, evidenced-based practices that improve the safety of our community and ensure the public’s trust and confidence in the Judicial Branch. The Superior Court in Maricopa County, one of the largest, most innovative and progressive trial courts in the nation, seeks innovative individuals to join our team who will embrace our vision of excellence and the principles inherent in the Rule of Law...every person, every day, every time. We fulfill these principles through a culture that values fairness, respect, integrity, innovation, and safety.

Position Qualifications

We recognize your time is valuable, so please apply if you meet the following required qualifications:

Education:

• Bachelor’s degree in Criminology, Public Administration, Computer Science, or an IT or Social Science related field

Experience:

• One (1) year of professional business systems analysis experience identifying, developing, and recommending business processes or system improvements.

OR

Combined education and experience qualifications:

• An equivalent combination of post-secondary education and job-related experience may substitute on a year-for-year basis

Our Preferred Candidate has:

• Experience working with a criminal justice case management system

Knowledge, skills, and abilities:

Knowledge of:

• Court case management systems or similar systems

Skill in:

• Creating business process documentation of business processes to communicate process improvement opportunities
• Manipulating software to design and create documents
• Writing business communications
• Creating technical software requirements design documents

Ability to:

• Create business process documentation to communicate process improvement opportunities
• Communicate information and ideas, both verbally and in writing in a way that is appropriate to the needs of the audience
• Relate on the appropriate level to business staff, technical staff, and end users

Essential Job Tasks

(This is not an all-inclusive list of all job duties that may be required; employees will be required to perform other related duties as assigned)

• Coordinates, meets and collaborates with management and system users to understand and evaluate judicial or business processes, gather requirements for functionality and analyze the impact of changes.
• Independently conducts judicial or business process analysis and needs assessments and provides corresponding recommendations for process and/or system changes.
• Troubleshoots problems as liaison with other departments, divisions, and organizations and recommends solutions.
• Analyzes the feasibility of and develops requirements for new systems or enhancements to existing systems to ensure the system design fits the needs of the users.
• Works closely with programming and systems employee groups to develop, test, and implement solutions or system modifications as needed.
• Gathers and formats information to create reports for management.
• Uses and specifies tools to create project diagrams, flowcharts and written specifications.
• Participates in or provides end-user training, interpreting and translating functional technical terms to make them understandable to the end-user.
• May provide technical assistance to system users.
• Writes user stories with guidance from subject matter experts and developers.
• Create and maintain documentation for projects.

Working conditions:

While performing the duties of this job, the employee may need to communicate clearly, perceive details of objects that are close by, and maintain various physical positions for extended periods, such as sitting, standing, or walking. The job may involve using hands for tasks such as typing, handling objects, or operating tools, as well as reaching with hands and arms. Occasionally, the employee may be required to move or lift objects weighing up to 20 pounds. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.

Additional Information

Judicial Branch Human Resources reserves the right to move forward candidates based on the information provided directly on the application. The hiring authority will select the successful candidate based on departmental needs.

Typically, successful candidates are hired at a salary rate up to the midpoint of the range, based on applicable experience, internal equity, and budgetary allowances.

All Judicial Branch offers of employment and continued employment are contingent upon passing a thorough background and/or fingerprint check. Applicants must completely and fully answer any questions regarding felony and misdemeanor convictions including any convictions that have been expunged or set aside. Failure to include criminal history information is grounds for termination of an offer and employment. A conviction may not automatically disqualify an applicant.

The Judicial Branch of Arizona in Maricopa County participates in the State Retirement systems ASRS or PSPRS. As such, mandatory membership for all full-time employees includes payroll deducted contributions consistent with each retirement system’s requirements. The current contribution rate for ASRS is 12.27% and the current contribution rate for PSPRS is 5.84% and up for the defined contribution plan and 8.82% for the defined benefit plan. For more information about contributions and benefits of these plans visit https://www.azasrs.gov/ or https://www.psprs.com/corrections-officer/

Judicial Branch facilities are located throughout Maricopa County. This position may be reassigned to other locations. Assignments will be made based upon the needs of the department.

The Judicial Branch in Maricopa County is an EEO/ADA Reasonable Accommodation Employer.