IT Business Services Senior Consultant (Multiple Positions Available)

SAP; Newtown Square (MD); À distance; USD 128 000 - 196 000; Plein temps

Avantages offerts par ce poste

Employee Referral Program

Résumé du poste

SAP America, Inc. seeks an IT Business Services Senior Consultant at the Newtown Square, PA site to drive central IT functions and governance. You will oversee policies, training, communication, KPI definition, and measurement, ensuring projects align with corporate objectives.

Travel up to 20% is required domestically and internationally. The role emphasizes end-to-end service delivery, client engagement, and enterprise cloud/ERP expertise, with strong knowledge of SAP architecture and incident

Qualifications

• Bachelor's degree or foreign equivalent in CS, Business Admin, IT, or related field with 6+ years of experience.
• Master’s degree or foreign equivalent in CS, Business Admin, IT, or related field with 4+ years of experience.

Responsabilités

• Ensure IT Governance topics are covered in IT projects, products and processes.
• Plan, implement and track strategic and operational Change Management measures.
• Coach on process and system changes and identify training needs and delivery.
• Work with business to identify requirements and manage IT service portfolio.

Connaissances

Client engagement

End-to-end service delivery

Enterprise cloud/ERP

Incident and escalation management

Formation

Bachelor's degree or foreign equivalent in CS/Business/IT

Master’s degree or foreign equivalent in CS/Business/IT

Description du poste

Company Description

We help the world run better

At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Job Description

Original Posting Date: 11/02/2026

Job Title: IT Business Services Senior Consultant (multiple positions available)

Location: 3999 West Chester Pike, Newtown Square, PA 19073

Work Model: Full Remote

Purpose and Objective: SAP America, Inc. seeks an IT Business Services Senior Consultant (multiple positions available) at our Newtown Square, PA location to drive and execute core central IT functions, e.g. rollout of policies and governance, training, communication, coaching, KPI definition and measurement.

Expectations and Tasks: Assure that IT Governance topics are covered within the IT projects, IT products and IT internal processes in an appropriate way. Support belonging escalations where necessary. Align with SAP internal functions which cover the same topics. Manage and support the development of strategies that enable the achievement of corporate objectives and provide transparency. Plan, conceive, implement and track strategic and operational Change Management measures. Coach on process and system changes. Identify training demand, plan training activities, consult for training execution, execute training and track training success. Work closely with business to identify business requirements and needs for the provided services. Maintain a holistic view of the overall IT business service portfolio.

Qualifications

Education and Occupational Experience

• Bachelor’s degree or foreign equivalent in Computer Science, Business Administration, Information Technology, or a related field of study and six (6) years of progressive post-baccalaureate experience in the job offered or related occupation.
• Alternatively, a Master’s degree or foreign equivalent in Computer Science, Business Administration, Information Technology, or a related field of study and four (4) years of experience in the job offered or related occupation.

Qualifications/Skills and Competencies Experience

• Experience must include four (4) years involving each of the following: Client engagement and account management for enterprise cloud or ERP customers; End-to-end enterprise service delivery or program management; SAP architecture, implementation, upgrade, or migration; SLA-based incident and escalation management; and Enterprise infrastructure (on-premise or cloud) supporting ERP systems.
• Experience must involve three (3) years in the following: Hyperscalers including GCP, AWS, and Azure; Commercial management of change requests and cost governance; Release and maintenance planning for enterprise systems; Disaster recovery and high availability design; Program and project governance for enterprise cloud or ERP services; and Service performance reporting and analysis.

Travel: Position does require up to 20% domestic and international travel to various unanticipated SAP offices to meet customers regarding engagements.

This position is eligible for the Employee Referral Program subject to the eligibility criteria outlined in the SAP Internal Employee Referral Policy.

Compensation Range Transparency

The annual base salary range for this position is $127,525 - $196,010. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step towards demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is $135,600 - $230,600. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

Additional Information

All your information will be kept confidential according to EEO guidelines.

About SAP

With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives. As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e‑mail with your request to Recruiting Operations Team: [e-mail]. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Compensation Range Transparency (continued)

The annual base salary range for this position is $127,525 - $196,010. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step towards demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is $135,600 - $230,600. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process. Please note that any violation of these guidelines may result in disqualification from the hiring process.