IT Business Service Coordinator

NES Fircroft; Anchorage (AK); On-site; USD 60,000 - 85,000; Full time

Job summary

NES Fircroft in Anchorage, AK seeks an IT Service Procurement Coordinator to manage software/hardware procurement, asset records and invoicing. The role supports budget tracking and contract renewals across Alaska operations, coordinating with the D&IT team to optimize spend.

The ideal candidate has procurement experience, SAP and ServiceNow familiarity, and a background in IT assets within a corporate environment. Local candidates with US work eligibility are preferred.

Qualifications

• Bachelor’s degree in Business, Finance or Accounting or equivalent practical experience.
• Eligible to work in the United States with Form I-9 verification.

Responsibilities

• Lead end-to-end procurement for software and hardware, including quotes, PO requests and receipts.
• Maintain IT asset records across Alaska locations and reconciling with inventory.
• Coordinate budget preparation, cost coding, and budget vs. actual reporting.
• Process and reconcile invoices, including SAP SES creation for payments.
• Support vendor renewals, contract revisions and renewal tracking.
• Monitor IT spend, identify variances and cost reduction opportunities.

Skills

Procurement

Vendor management

Budgeting

SAP

ServiceNow

Asset management

Contract management

Invoicing

Education

Bachelor’s degree in Business, Finance or Accounting

Tools

SAP

ServiceNow

Job description

Title: D&IT-IS Business Service Coordinator

Location: Anchorage, AK

Schedule: 40 hours per week.

Description:

POSITION PURPOSE

As a member of the Alaska Data and Information Technology (D&IT) team, this role is responsible for maintaining D&IT assets, managing software and hardware licences, and facilitating the procurement of IT services, software and equipment across the Alaska region.

The role supports the D&IT Manager through budget tracking, cost coding and reporting on budgeted versus actual spend. It leads the end-to-end procurement process for software and hardware, maintains OSA's software asset register, and provides data, cyber security and risk assessments prior to entering into binding software and service agreements.

The role also manages all D&IT software and service invoicing — including the creation of Service Entry Sheets (SES) and timely receipt approvals in SAP to ensure prompt payment. Additional responsibilities include management of OSA's mobile services account and associated cost coding.

KEY ACCOUNTABILITIES AND RESPONSIBILITIES

IT Procurement, Vendor & Contract Involvement

Manage software, hardware and services procurement processes, including arranging quotes, submitting Purchase Order Requests, and receipting goods Ensure appropriate quantities and licensing models are purchased through ongoing monitoring and optimization Maintain relationships with D&IT vendors and re-sellers; support annual contract revisions and renewals.

Negotiate scopes of work and pricing in coordination with the Contracts Team.

Manage hardware/software/service agreements and track renewal dates and obligations.

Assist in warranty claims and ensure all supporting invoice documentation is available

Budget Analysis, Cost Control & Financial Reporting (Non-Labour)

Coordinate annual IT budget preparation with the Digital & IS Manager's direct reports.

Submit AFE requests and create purchase requisitions through SAP with proper coding and approvals.

Process and reconcile invoices, ensuring accuracy and timely vendor payment.

Monitor IT spend against budget, identify variances, and report on cost performance.

Identify and track cost reduction opportunities across the IT asset portfolio.

Prepare detailed budget versus actual spend analysis.

IT Asset Management & Lifecycle Tracking

Maintain accurate inventory records for all IT assets across Alaska operations (Juneau, Nuiqsut, and North Slope remote locations) coordinating with local resources to each location.

Ensure asset records in ServiceNow are current and reconciled with physical inventory.

Conduct periodic asset audits to maintain inventory accuracy.

Collaborate with the D&IT team on infrastructure lifecycle planning and refresh schedules.

QUALIFICATIONS, SKILLS AND EXPERIENCE REQUIRED

Formal Qualifications

Essential:

Bachelor’s degree in Business, Finance or Accounting or equivalent practical experience would be considered.

Applicants must be eligible and authorized to work in the United States, and must have their employment eligibility verified by a completed Form I-9.

Highly Regarded:

Possess IAITAM Certification (ie. CHAMP, CSAM, CITAM)

Minimum of 3 years’ experience in a Corporate IT position (candidates with experience in finance who meet an appropriate level of IT knowledge will be considered)

Minimum 3 years of procurement or supply chain experience

Previous experience working in an Oil & Gas Environment

Asset Procurement within SAP Alaska experience preferred

#BEDROCK

With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining andManufacturingsectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.