IT Business Partner - Commercial Aircraft Group

Moog; Buffalo (NY); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Annual bonus

401(k) matching

Employee stock purchase plan

Flexible spending accounts

Health savings accounts

Job summary

Moog is seeking an IT Business Partner for the Commercial Aircraft Group in Buffalo, NY. This role serves as the primary liaison between business leaders and Corporate IT, shaping technology roadmaps, prioritizing demand, and delivering value across operations, finance, and strategy.

The successful candidate will partner with Operating Groups, manage governance, develop business cases, and drive technology-enabled improvements across manufacturing, supply chain, and financial processes.

Qualifications

• Experience partnering with business leaders to align technology with strategic objectives.
• Experience leading cross-functional projects and stakeholder alignment.
• Knowledge of governance, cybersecurity, and enterprise architecture principles.
• Strong ROI, TCO, and investment analysis skills.
• Certifications such as PMP/CBAP/ITIL are a plus.

Responsibilities

• Build partnerships with business leaders and IT teams.
• Identify opportunities to improve performance through technology, automation, analytics, AI, and process improvements.
• Manage intake, evaluation, prioritization, and governance of business technology requests.
• Develop business cases, cost-benefit analyses, ROI assessments, and funding recommendations.
• Create technology strategies and multi-year roadmaps aligned with business objectives.
• Lead business process improvement and standardization initiatives across the Commercial Aircraft Group.
• Gather, document, and prioritize business and system requirements.
• Translate operational and business needs into technology solutions and use cases.
• Coordinate technology initiatives across business functions, Operating Groups, and Corporate IT.
• Support solution implementation, testing, deployment, integration, and user adoption activities.
• Serve as the primary liaison between business stakeholders, IT, Enterprise Architecture, Cybersecurity, and external partners.
• Monitor project portfolios, budgets, risks, priorities, dependencies, and business outcomes.
• Drive governance, change management, communications, training, and adoption strategies.
• Identify opportunities to improve system utilization, workflow efficiency, integration, and user experience.
• Promote innovation, continuous improvement, and technology-enabled business transformation.

Skills

Business partnership

Portfolio planning

Financial acumen

Requirements translation

Cross-functional leadership

Analytical skills

Communication

Change management

Problem solving

Education

Bachelor's degree

PMP or similar certifications

Tools

SAP S/4HANA

MES

PLM

EPM

Analytics tools

Workflow automation

Workflow automation tools

Job description

About Moog

Moog is a performance culture that empowers people to achieve great things. Our people enjoy solving interesting technical challenges in a culture where everyone trusts each other to do the right thing. For you, working with us can mean deeper job satisfaction, better rewards, and a great quality of life inside and outside of work.

Job Details

• Job Title: IT Business Partner - Commercial Aircraft Group
• Reporting To: IT Director - Commercial Aircraft
• Work Schedule: Onsite - Buffalo, NY

About the Role

Moog, Inc. is a global leader in high-performance motion control systems, designing and manufacturing advanced solutions that support aerospace, defense, industrial, and medical applications worldwide. Our Commercial Aircraft Group (CAG) in East Aurora, NY is seeking an IT Business Partner to serve as the primary liaison between business leaders and Corporate IT. Reporting to the Director of IT, this role is responsible for identifying, prioritizing, and delivering business technology solutions that support operational, financial, and strategic objectives across the Commercial Aircraft Group. The IT Business Partner will develop technology roadmaps, manage business demand, build business cases, lead cross-functional initiatives, and ensure technology investments deliver measurable business value.

Key Responsibilities

• Building strong partnerships with business leaders, Operating Groups, and Corporate IT teams
• Serving as a trusted advisor and identifying opportunities to improve business performance through technology, automation, analytics, AI, and process improvements
• Managing the intake, evaluation, prioritization, and governance of business technology requests
• Developing business cases, cost-benefit analyses, ROI assessments, and funding recommendations
• Creating technology strategies and multi-year roadmaps aligned with business objectives
• Leading business process improvement and standardization initiatives across the Commercial Aircraft Group
• Gathering, documenting, and prioritizing business and system requirements
• Translating operational and business needs into technology solutions and use cases
• Coordinating technology initiatives across business functions, Operating Groups, and Corporate IT
• Supporting solution implementation, testing, deployment, integration, and user adoption activities
• Serving as the primary liaison between business stakeholders, IT, Enterprise Architecture, Cybersecurity, and external partners
• Monitoring project portfolios, budgets, risks, priorities, dependencies, and business outcomes
• Driving governance, change management, communications, training, and adoption strategies
• Identifying opportunities to improve system utilization, workflow efficiency, integration, and user experience
• Promoting innovation, continuous improvement, and technology-enabled business transformation

Candidate Requirements

• Bachelor's degree in Information Technology, Computer Science, Business Administration, Engineering, Finance, Operations Management, or a related field
• Experience partnering with business leaders to align technology solutions with strategic objectives
• Demonstrated success managing technology demand, business cases, prioritization, and portfolio planning
• Experience supporting ERP and enterprise business system initiatives, including requirements gathering, testing, deployment, and user adoption
• Strong understanding of manufacturing, engineering, supply chain, operations, and finance processes
• Experience with enterprise platforms such as ERP, MES, PLM, EPM, analytics, reporting, and workflow automation tools
• Strong financial and business acumen, including ROI, TCO, and investment analysis
• Ability to translate business requirements into scalable technology solutions
• Experience leading cross-functional projects and collaborating with executive stakeholders
• Knowledge of governance, cybersecurity, compliance, and enterprise architecture principles
• Strong analytical, communication, facilitation, and problem-solving skills
• Experience leading change management, communications, training, and user adoption efforts
• Aerospace, defense, manufacturing, or other highly regulated industry experience preferred
• Experience with SAP S/4HANA, MES, PLM, supply chain, quality, or financial planning systems preferred
• PMP, CBAP, BRMP, ITIL, Lean Six Sigma, SAP, or similar certifications preferred

What We Care For You

Financial Rewards: Great compensation package, annual bonus, matching 401k, and the ability to participate in Employee Stock Purchase Plan, Flexible Spending and Health Savings Accounts
Work/Life Balance: Flexible paid time off, holidays and parental leave program
Health & Welfare: Comprehensive insurance coverage including medical, dental, vision, life, disability, Employee Assistance Plan ("EAP") and other supplemental benefit coverages
Professional Skills Development: T