IT Business Analyst Intern - Summer 2027

Ruan; Des Moines (IA); Hybrid; USD 21,000 - 30,000; Full time

Job summary

Ruan is seeking an IT Business Analyst Intern for Summer 2027 to gain hands-on experience in IT, business, and supply chain within the transportation sector. The role combines on-site work at the downtown Des Moines campus with remote tasks, offering exposure to a range of projects and practical application of college knowledge.

You will create user stories and process flows, support end users, and collaborate with developers to translate business needs into technical specifications.

Qualifications

• Analytical and problem solving abilities required.
• Strong written and verbal communication skills.
• Customer service orientation and relationship-building ability.
• Ability to multi-task under time constraints and work with minimal supervision.
• Proficient with Microsoft Office applications.

Responsibilities

• Support production users by resolving business problems using analytical skills.
• Configure and maintain transportation software and integrated systems for end users.
• Analyze existing processes to identify improvements and opportunities in smaller, less complex areas.
• Create user stories/use cases, data flows, and scenarios to communicate functional requirements; assist in developing specs.
• Communicate with software architects and developers to relay business needs.

Skills

Analytical thinking

Communication

Customer service

Multi-tasking

MS Office proficiency

Education

Some college courses preferred

Tools

Microsoft Office

Job description

IT Business Analyst Intern - Summer 2027

#1999

Job Description

Ruan is now hiring an IT Business Analyst Internfor Summer 2027.

This is a full-time position that will work a mix of on-site at our downtown Des Moines campus and remote.

The purpose of the internship position is to develop college students that are pursuing a career in IT, business, supply chain, or applicable division. Interns may be exposed to a variety of projects and activities that occur within the transportation business. Interns will have the opportunity to apply knowledge and skills learned in college and demonstrate abilities in the workplace. The position is temporary, nonexempt, part-time/hourly.

The IT Business Analyst Intern will have exposure to Ruan's Technology and business needs by working on smaller projects, helping with requests to send to development, troubleshooting issues.

Other duties include:

• Support production users by resolving business problems for internal and external customers by utilizing problem solving and analytical skills. Quick decision making to implement necessary changes.
• Configure and maintain transportation software and integrated software to support end users. Implement proposed system changes.
• Analyze and evaluate existing or proposed business systems and processes to identify and implement improvements and opportunities to meet business unit objectives in smaller, less complex processes.
• Create user stories/use cases, process & Data flows and scenarios in order to clearly communicate a set of functional requirements. Provide input and support the development of business and functional specifications. Document to ensure business requirements are adequately reflected in development documents.
• Communicate with software architects and developers utilizing technical background.

Carrying out the Company's organizational values and operating in accordance with applicable laws, regulations, and Company policies are required functions. Essential and other important responsibilities and duties may include, but are not limited to, the following:

• % of TIME SPENT
  • Duties may include assisting in the preparation of reports and presentation material 25%
  • Provide day-to-day business activities focused on meeting internal and external customer needs 25%
  • Fully support financial business case analysis 25%
  • Participate in major cost and process improvement initiatives and projects, and provide technical support in managing the business unit's financial performance. 20%
  • Perform other job-related duties and special projects as required. 5%

Requirements

Job Requirements/Minimum Qualifications:

Education: Some College Courses Preferred

Course(s) of Study: IT, Business, Supply Chain, Logistics

Experience: none

Skills required in the following areas:

• Individual must demonstrate analytical and problem solving abilities. Must have good communication, written and oral, skills. Must have the ability to communicate ideas to others. Must be able to communicate analytical and process information to non-analytical staff.
• Requires good customer service and relationship building. Must have the ability to multi-task under time constraints and set priorities and accomplish duties with little direct supervision.

Must have strong working knowledge of Microsoft Office applications.

• Must be able to commit to Ruan's value statement by acting with integrity in everything we do.
• Must be able to meet behavioral expectations and perform in alignment with our guiding principles: safety, people, customer, performance, and continuous improvement.
• Effective verbal and written communication skills.

Ability to prioritize and handle multiple tasks and projects concurrently.