IT Business Analyst Intern: Shape IT Projects & Processes

George-J.-Igel-; Columbus (OH); On-site; USD 25,000 - 30,000; Full time

Job summary

George J. Igel & Co., Inc. is seeking an IT Business Analyst Intern in Columbus, OH. The intern will help translate business needs into clearly defined IT projects and work with employees, managers, and IT resources to document requirements and success criteria.

This hands-on internship covers business analysis, process improvement, and IT project planning, including workflow automation, system integrations, and reporting initiatives. The position is primarily in person with occasional travel.

Qualifications

• Currently enrolled in an undergraduate program.
• Must successfully pass a pre-employment drug screening.
• Must be at least 18 years old.
• Must have a Motor Vehicle Record that satisfies the Company’s insurance requirements.

Responsibilities

• Meet directly with employees, managers, and department leaders to understand business processes, needs, challenges, pain points, and opportunities for improvement.
• Conduct structured stakeholder interviews to gather and document business requirements, process details, exceptions, desired outcomes, and other relevant information.
• Observe business processes being performed to validate information gathered during stakeholder interviews and identify steps, handoffs, workarounds, decision points, exceptions, data requirements, and other nuances that may not be identified through interviews alone.
• Reconcile differences between documented and observed processes and conduct follow‑up discussions as needed to develop an accurate understanding of the current state.
• Create clear current‑state process maps and workflow documentation.
• Assist in defining future‑state processes and workflows based on identified business requirements and project objectives.
• Translate business needs and process observations into clear, organized, and actionable business requirements.
• Develop project scope documentation that clearly identifies the business problem, project objectives, requirements, assumptions, dependencies, constraints, and anticipated outcomes.
• Work with assigned IT resources to develop preliminary level‑of‑effort estimates for proposed projects.
• Work with business stakeholders to define measurable success criteria for projects, including what problem is being solved, the desired business outcome, and how project success will be evaluated.
• Identify and document project dependencies, risks, business impacts, and other information necessary to support project planning and IT roadmap decisions.
• Prepare project summaries and other documentation needed to move business requests from initial ideas to well‑defined, actionable projects
• Assist the IT Director with organizing and maintaining information related to the Company’s IT project roadmap
• Support requirements gathering and project definition activities for initiatives including workflow/process automation, system integrations, and reporting/data projects
• Present findings, requirements, process documentation, and project scope information to stakeholders and IT team members for review and validation
• Maintain accurate, organized, and up‑to‑date project and requirements documentation
• Learn and effectively use appropriate business‑analysis, process‑mapping, and documentation tools
• Learn and adhere to all Company policies and procedures
• Other duties as assigned

Skills

Analytical thinking

Strong communication

Interviewing skills

Organizational skills

Attention to detail

Education

Undergraduate student (2- or 4-year) enrolled

Job description

George J. Igel & Co., Inc. is seeking an IT Business Analyst Intern in Columbus, OH. The intern will help translate business needs into clearly defined IT projects and work with employees, managers, and IT resources to document requirements and success criteria.

This hands-on internship covers business analysis, process improvement, and IT project planning, including workflow automation, system integrations, and reporting initiatives. The position is primarily in person with occasional travel.