IT Business Analyst Intern — Process Improvement

Tokio Marine Group of Companies; Lower Merion Township (Montgomery County); On-site; USD 28,000 - 34,000; Full time

Job summary

Tokio Marine North America Services (TMNAS) is seeking an IT Business Analyst intern to help improve business processes, products, and systems. The TMNAS IT Business Analyst intern will perform business analysis functions in support of Philadelphia Insurance Companies (PHLY), TMNAS IT teams, and the TMNAS BA Practice.

Working with experienced team members, this candidate will help analyze business processes, gather and document requirements, and support solution delivery.

Qualifications

• Must be actively enrolled in undergraduate or graduate program in a related major.
• Course work in Computer Science, Business Administration, or Business Analytics disciplines.

Responsibilities

• Assist with documenting current business processes and developing workflows.
• Help document business and functional requirements, defect user stories, and supporting information.
• Use analysis tools to prepare materials and capture stakeholder needs.
• Assist with researching and documenting production support issues and tracking resolutions.
• Identify changes to improve efficiency, accuracy, and compliance.
• Participate in the full software development life cycle (SDLC) across waterfall and agile.
• Create and maintain process documentation, requirements artifacts, meeting notes, release notes, and guides.
• Comply with internal controls and perform special projects as assigned.

Skills

Strong writing skills

Problem solving

Interpersonal skills

Willingness to learn

Time management

MS O365

SharePoint

Azure DevOps

ServiceNow

Modern Requirements

Education

Undergraduate/Graduate student in related major

Course work in CS/Business Analytics/Business Admin

Tools

MS O365

SharePoint

MS Copilot

Azure DevOps (ADO)

ServiceNow

Modern Requirements

Job description

Tokio Marine North America Services (TMNAS) is seeking an IT Business Analyst intern to help improve business processes, products, and systems. The TMNAS IT Business Analyst intern will perform business analysis functions in support of Philadelphia Insurance Companies (PHLY), TMNAS IT teams, and the TMNAS BA Practice.

Working with experienced team members, this candidate will help analyze business processes, gather and document requirements, and support solution delivery.