IT Business Analyst II

NFI; Long Beach (CA); On-site; USD 92,157 - 122,877; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k plan

Wellness program

Life Insurance

Paid Time Off

Paid Parental Leave

Job summary

NFI is seeking a Business Analyst II to support implementation managers and IT project teams on customer startup projects and demand requests. You will help develop and maintain documentation, configure systems, test, and provide user support.

Responsibilities include planning with project teams, documenting artifacts, performing testing, training end-users, and identifying process improvements. Strong collaboration with cross-functional teams is essential.

Qualifications

• BA/BS degree strongly preferred, comparable work experience considered.
• 4–6 years of relevant experience preferred.
• Ability to learn quickly and progress with minimal feedback.
• Ability to document and maintain project artifacts clearly.

Responsibilities

• Coordinate with Implementation Managers and IT project teams to develop an implementation plan.
• Clearly document and maintain project artifacts.
• Assist in configuration and creation of custom application solutions.
• Complete and document unit and integration testing activities.
• Coordinate and document user acceptance testing activities.
• Identify, define, and resolve minor issues; escalate complex ones.
• Train customer end-users on solution functionality.

Skills

Documentation

Testing

Project coordination

Customer training

Education

Bachelor's degree or equivalent

Job description

Overview

As a Business Analyst II, you’ll assist Implementation Managers and IT project teams in completing customer startup projects and demand requests. Primary responsibilities include developing and maintaining documentation, system configuration, testing, issue identification and resolution, and providing support to internal and external customers.

Responsibilities

• Coordinates with Implementation Managers and IT project teams to develop an implementation plan
• Clearly and concisely documents and maintains project artifacts
• Working under the direction of a project lead, assists in the configuration and creation of custom application solutions
• Completes and documents unit testing and integration testing activities
• Coordinates and documents user acceptance testing activities
• Identifies, defines, and resolves minor issues during the implementation process, escalating complex issues to more senior team members
• Utilizes project management methodologies consistent with the common framework
• Becomes a subject matter expert in at least one area within the department
• Trains customer end-users on solution functionality and operational processes
• Seeks to identify improvement opportunities for process, execution, delivery, and communication
• Learns new systems, processes, and tools quickly and thoroughly
• Performs other duties and responsibilities as required by the role and determined by management

Qualifications

• BA/BS degree strongly preferred, will consider comparable work experience
• 4-6 years of relevant experience is preferred.
• Rarely makes the same mistake twice; learns from failure.
• Begins to focus on attaining expertise in one or more areas of their role.
• Learns quickly and makes steady progress without the need for constant significant feedback from more senior team members.

Salary and Benefits

We are excited to share that the base salary range for this position is $92,157.78 - $122,877.04. This position is also eligible for an annual discretionary bonus, targeted at 3%. NFI takes into consideration applicants' qualifications, experience, education, and geographic location when determining a starting rate of pay. Employees are also eligible for a robust benefit program, which includes Medical, Dental, Vision, Prescription Drug Coverage, 401k Plan, Wellness Program, Life Insurance, Paid Time Off, and Paid Parental Leave, among other benefit plan options.

Equal Opportunity Employer / Protected Veterans / Individuals With Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

LA County Applicants

The Company will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws.

Profit Center

PC-1050