IT Business Analyst

Amicis Global; North Carolina; On-site; USD 90,000 - 120,000; Full time

Job summary

Amicis Global in Charlotte, NC is seeking an IT Business Analyst for a 12-month engagement. The role focuses on managing IT budgeting, financial reporting, and regulator-ready decks, with dashboards tracking KPI/KRI performance for the Technology organization.

The candidate should bring 10+ years of business management experience, advanced Excel/PowerPoint skills, and familiarity with Tableau/PowerBI and TBM/Apptio. Strong communication and project management abilities are essential.

Qualifications

• At least 10 years of experience in business management/BA within financial services or consulting.
• Advanced PowerPoint and Excel required; Tableau, PowerBI and Visio preferred.
• Knowledge of ServiceNow and TBM/Apptio is a plus.
• Strong understanding of technology landscape, data use in business processes.
• Strong project management abilities in a fast-paced environment.
• Ability to conceptualize, document and present creative solutions.
• Excellent verbal and written communication; capable of cross-functional storytelling.
• Autonomous self-starter with meticulous attention to detail and ability to meet tight deadlines.

Responsibilities

• Manage budget preparation and expenses control for Technology, including vendors and headcount processes.
• Collaborate with Finance to produce financial reporting and explain variances.
• Prepare senior management decks and regulator materials.
• Create dashboards or scorecards to monitor Tech KPI/KRI performance.
• Coordinate IT Portfolio TBM-related transactions across the Americas with the PMO and Procurement.
• Work with internal control, compliance and risk teams on deliverables and escalations.
• Support TCO implementation with transformation teams and drive process-improvement across IT Business Management.

Skills

PowerPoint

Excel

Tableau

PowerBI

Visio

ServiceNow

TBM/Apptio

Project management

Data analytics

Communication

Tools

Tableau

PowerBI

Visio

ServiceNow

TBM/Apptio

Job description

Title: IT Business Analyst

Location: Charlotte, NC 28202

Duration: 12 Months

Roles and Responsibilities:

• Manage budget preparation and expenses control functions within Technology, including coordinating requests for consultants, and headcount requisitions, onboarding, tracking and reporting across the CIO organization
• Work closely with Finance to analyze and produce financial reporting, articulating variances and drivers for key technology expenditures.
• Responsible for the preparation of BAU and ad-hoc senior management decks and presentations, including materials for meeting with regulators
• Creates and maintains dashboards and/or scorecards to monitor the performance of the Technology team KPIs and KRI
• Collaborate with Central PMO team on all financial related transactions for the overall IT Portfolio across the Americas division
• Collaborate with Procurement in the analysis and oversight of third-party vendor relationships and related technology expenditure.
• Partner with internal control functions including compliance, audit, risk management, HR and business continuity to address department deliverables and escalations on a continuous basis.
• Partner with transformation team on TCO (Total Cost of Ownership) implementation
• Coordinates all process improvement workstreams (ongoing and new) in relation to IT Business Management function

Qualifications and Skills

• At least 10 years of experience working in a business management capacity, in either a Financial Services institution or consultant firm.
• Advanced PowerPoint and Excel required, with knowledge of Tableau, PowerBI and Visio preferable.
• Knowledge of ServiceNow and TBM/Apptio is a plus
• Strong knowledge of technology landscape, data and the use of data in business processes.
• Strong project management abilities including multi-tasking skills and the ability to work in a fast-paced, deadline-oriented and dynamic environment.
• Skilled in conceptualizing, documenting and presenting creative solutions.
• Ability to conduct analysis as part of a project related work.
• Excellent verbal and written communication skills with ability to articulate concepts and ideas to diverse audiences.
• Able to work autonomously and be a complete self-starter.
• Must have strong work ethics and attention to details.
• Ability to deliver against tight deadlines, and to deal with changing priorities upon short notice.