IT Business Analysis & QA Manager

Sonoma Consulting Inc.; Chicago (IL); On-site; USD 90,000 - 120,000; Full time

Job summary

A leading technology consulting firm in Chicago seeks an IT Manager for Business Analysis and Quality Assurance. This full-time role involves leading a team to enhance CRM and Digital Applications through excellent user experience and quality assurance. Candidates must possess strong communication skills, experience in Agile methodologies, and a Bachelor’s degree. The position requires collaboration with stakeholders and ensuring alignment with business objectives while managing team performance and processes.

Qualifications

• Excellent communication skills in listening, speaking and writing.
• Experience in Agile methodologies and leading Scrums.
• Highly developed management skills in synthesizing information.

Responsibilities

• Oversee the daily operations of the BA/QA team.
• Provide leadership and strategy for the organization.
• Manage a team of Business Analysts, Quality Analysts, and Salesforce Admins.

Skills

Communication Skills

Business Acumen

Team Player

Problem Solving

Attention to Detail

Agile Methodologies

Education

Bachelor’s degree

Relevant graduate degree or MBA

Tools

Salesforce

AWS

Azure

Workday

Job description

A leading technology consulting firm in Chicago seeks an IT Manager for Business Analysis and Quality Assurance. This full-time role involves leading a team to enhance CRM and Digital Applications through excellent user experience and quality assurance. Candidates must possess strong communication skills, experience in Agile methodologies, and a Bachelor’s degree. The position requires collaboration with stakeholders and ensuring alignment with business objectives while managing team performance and processes.