IT Business Analysis Manager

The Reserves Network; Omaha (NE); Hybrid; USD 100,000 - 120,000; Full time

Benefits offered by this job

Holidays and Vacation PTO

401(k) + Company Match

Training & Development

Job summary

The Reserves Network, an established, veteran-founded staffing organization in Omaha, seeks an IT Business Analysis Manager to lead a team of Business Analysts across the enterprise. You will mentor staff, guide requirements, manage user stories and acceptance criteria, and advance analysis practices with Product Owners, engineers, and QA stakeholders.

You will help raise product and technical maturity, champion BA standards, and foster collaboration across business and technology teams,

Qualifications

• Bachelor's degree in business, technology, or a related field.
• 3+ years in Business Analysis, technology, or leadership.
• Experience coaching or leading Business Analysts.
• Strong BA practices: requirements gathering, user stories, testing, and process documentation.
• Experience with Agile methods such as Scrum and Kanban.
• Strong technical understanding of information systems and software development.
• Ability to collaborate with Product Owners, engineers, QA, and stakeholders.
• Excellent communication and mentoring skills.
• Ability to manage multiple priorities in a collaborative environment.

Responsibilities

• Lead, coach, mentor, and develop Business Analysts across the team.
• Provide ongoing skill development around requirements gathering, user stories, acceptance criteria, testing, documentation, and business process analysis.
• Organize workshops, training sessions, and knowledge-sharing forums for continuous learning.
• Establish, promote, and reinforce BA standards, methodologies, and best practices.
• Ensure BA deliverables are consistent, clear, and aligned with objectives.
• Help advance BA, product, and technical maturity across teams and the broader department.
• Collaborate closely with Product Owners, Business Analysts, engineers, QA, and stakeholders.
• Support effective requirements gathering and translate business needs into clear user stories and artifacts.
• Ensure BA have knowledge to identify business process and product improvements.
• Support development of detailed requirements for test cases and acceptance criteria.
• Promote collaboration between business, product, and technology teams.
• Deliver reliable, high-quality technology solutions.
• Encourage continuous improvement in BA processes, tools, and delivery practices.
• Communicate effectively with stakeholders at all levels, including external vendors when necessary.

Skills

Business Analysis

Leadership

Agile Methodologies

Requirements Gathering

User Stories

Documentation

Education

Bachelor's degree in business, technology, or related field

Tools

Azure DevOps

JIRA

Rally

SQL

Job description

• Competitive Salary of $100,000 - $120,000
• Schedule: Flexible Hybrid, approximately 50% in-office
• Strong benefits package
• Opportunity to lead, mentor, and develop a team of Business Analysts within a stable, established organization

Job Description

We are seeking an IT Business Analysis Manager to lead, coach, and develop a team of Business Analysts supporting business and technology initiatives across the organization. This role is responsible for advancing Business Analysis standards, practices, and capabilities while ensuring the team consistently delivers high-quality requirements, user stories, testing support, and business and product documentation.

The ideal candidate combines strong Business Analysis expertise with people leadership, Agile experience, and enough technical depth to collaborate effectively with Product Owners, engineers, architects, Quality Assurance, and business stakeholders. This individual will play an important role in developing BA talent, improving consistency across teams, and advancing the organization's overall product and technical maturity.

Responsibilities:

• Lead, coach, mentor, and develop Business Analysts across the team
• Provide ongoing skill development and guidance around requirements gathering, user stories, acceptance criteria, testing, documentation, and business process analysis
• Organize workshops, training sessions, and knowledge-sharing forums to promote continuous learning and professional development
• Establish, promote, and reinforce Business Analysis standards, methodologies, and best practices
• Ensure BA deliverables are consistent, clear, maintainable, and aligned with business and technology objectives
• Help advance Business Analysis, product, and technical maturity across teams and the broader department
• Collaborate closely with Product Owners, Business Analysts, engineers, architects, Quality Assurance, and business stakeholders
• Support effective requirements gathering and ensure business needs are translated into clear, actionable user stories and supporting artifacts
• Ensure Business Analysts have the knowledge and skills necessary to identify business process and product improvements
• Support the development of detailed requirements for test cases and acceptance criteria
• Promote strong collaboration between business, product, and technology teams
• Help ensure the delivery of reliable, high-quality technology solutions
• Encourage continuous improvement in BA processes, tools, documentation, and delivery practices
• Communicate effectively with stakeholders at all levels of the organization, including external vendors when necessary

Qualifications and Requirements:

• Bachelor's degree in business, technology, or a related field
• 3 or more years of related Business Analysis, technology, or leadership experience
• Experience coaching, mentoring, developing, or leading Business Analysts or other technology professionals
• Strong understanding of Business Analysis practices including requirements gathering, user stories, acceptance criteria, testing, and business process documentation
• Working knowledge of Agile methodologies such as Scrum and Kanban
• Strong technical understanding of information systems, software development, and development operations
• Ability to work effectively with Product Owners, engineers, architects, QA professionals, and business stakeholders
• Strong documentation, analytical, and problem-solving skills
• Excellent written and verbal communication skills with stakeholders at all levels of the organization
• Strong interpersonal, facilitation, mentoring, and conflict-resolution skills
• Ability to establish and reinforce standards and best practices across a team
• Ability to manage multiple priorities and work effectively in a collaborative environment

Preferred Skills:

• Property and casualty insurance industry experience
• Knowledge of property and casualty rating, policy coverages, endorsements, and insurance products
• Familiarity with insurance rating schemes and related business processes
• Experience with application lifecycle management tools such as Azure DevOps, JIRA, or Rally
• SQL knowledge
• Experience working with software development, QA/testing, systems analysis, data, or DevOps teams
• Understanding of continuous integration and continuous delivery practices
• Experience creating or improving Business Analysis standards, processes, templates, or best practices
• Experience leading training, workshops, or Business Analysis communities of practice

Work Authorization & Employment Status Requirement

Applicants must be legally authorized to work in the United States. We are not able to sponsor or assume responsibility for employment visas, including but not limited to H-1B, now or in the future. We also cannot accept C2C (Corp-to-Corp) or third-party candidates.

Benefits and Perks:

• Holidays and Vacation Paid Time Off
• Competitive 401(k) + Company Match
• Training & Development

Your New Organization:

This dynamic insurance organization, headquartered in downtown Omaha, NE, combines financial strength and stability with a friendly 'small company' atmosphere. With years of success, the company fosters innovation, collaboration, and professional growth in a supportive environment.

The Reserves Network, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding opportunities. With extensive industry experience, we are dedicated to helping you achieve your professional goals and shine in your field. The Reserves Network values diversity and encourages applicants from all backgrounds to apply. As an equal-opportunity employer, we foster an environment of respect, integrity, and trust in every aspect of employment.

In the spirit of pay transparency, we want to share the base salary range for this position is $100,000 - $120,000, not including benefits, potential bonuses or additional compensation. If you are hired, your base salary will be determined based on factors such as individual skills, qualifications, experience, and geographic location. In addition, we also believe in the importance of pay equity and consider the internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth