IT/AV Technician

The HT Group; Austin (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading company is urgently seeking an AV/IT Support Technician to join their high-visibility team in Austin, Texas. This role involves supporting corporate technology needs and live events, offering a dynamic work environment with opportunities for collaboration. Candidates should have AV setup experience and Tier 1 IT support skills, with a flexible schedule required for various events.

Qualifications

• Experience setting up AV equipment like TVs and microphones.
• Tier 1 IT support experience in a professional setting.
• Familiarity with troubleshooting and collaborating on complex issues.

Responsibilities

• Transport and set up AV equipment at various event spaces.
• Respond to corporate tech support tickets.
• Collaborate with team members on escalated issues.

Skills

AV setup

Technical support

Collaboration

Tools

Asana

Outlook

Jira

Job description

1 day ago Be among the first 25 applicants

AV/IT Support Technician

Location: Onsite, 5 days/week

Start Date: URGENT – ASAP

Type: Contract or Contract-to-Hire (6 months)

Overview:

We’re looking for a flexible, people-oriented AV/IT Support Technician to join a high-visibility team supporting both internal corporate technology needs and live event operations. This role offers variety in your day-to-day tasks, and the opportunity to work closely with senior technical staff in a collaborative environment.

Work Schedule:

• Full-time, onsite
• Start times may vary day-to-day (as early as 7:00 AM or as late as 7:00 PM)
• Weekend work required for live events
• Schedules will be shared ahead of time

Typical Day:

• Start the day at the Tech Office to review tickets and projects
• Transport and set up AV equipment (e.g., TVs, projectors, speakers, microphones) at various event spaces
• Return and properly store equipment after use
• Respond to a range of corporate tech support tickets—from simple tasks like replacing toner to more complex troubleshooting
• Collaborate with teammates including the Network Engineer, Senior AV Specialist, and Manager when issues escalate

Technical Skills & Experience:

AV Skills:

• Experience setting up TVs, microphones, speaker systems for events
• Familiarity with routing music/audio to selected zones
• Background in event support, concerts, or school AV setups is highly valued

IT Skills:

• Tier 1 IT support experience in a professional setting
• Comfortable with both basic troubleshooting and collaborating on complex issues

Tools & Systems:

• Primary ticketing tools: Asana and Outlook
• Ticketing system: any is acceptable
• Jira for project tracking

Bonus Skills That Will Stand Out:

• Cisco experience
• Music playback or stage/event setup experience
• Background in environments like concerts, production crews, or school districts
• A strong team player with a positive attitude and solid people skills