IT Associate: Systems, Software & Client Support

Join CAL FIRE; Sacramento (CA); Hybrid; USD 55,000 - 100,000; Full time

Job summary

Join CAL FIRE is seeking an Information Technology Associate who under general supervision performs recurring, well-defined IT tasks across Business Technology Management, Client Services, or Software Engineering domains, contributing to governance, asset tracking, and process improvements.

Responsibilities include analyzing requirements, designing and implementing software solutions, installing and maintaining applications, resolving client incidents, training users, and ensuring system

Qualifications

• Role requires familiarity with IT governance and process improvement.
• Ability to document business processes and test software.
• Experience with end-user support and training.

Responsibilities

• Analyze requirements, design and implement software solutions that meet enterprise needs.
• Install, configure, maintain, and troubleshoot applications; train end users.
• Monitor assets and support client incidents per guidelines.

Job description

Join CAL FIRE is seeking an Information Technology Associate who under general supervision performs recurring, well-defined IT tasks across Business Technology Management, Client Services, or Software Engineering domains, contributing to governance, asset tracking, and process improvements.

Responsibilities include analyzing requirements, designing and implementing software solutions, installing and maintaining applications, resolving client incidents, training users, and ensuring system