IT Solutions Engineer I

Join CAL FIRE; Sacramento (CA); Hybrid; USD 73,000 - 121,000; Full time

Job summary

CAL FIRE Information Technology Specialist I supports mission-critical technology across Business Technology Management, Client Services, Information Security Engineering, IT Project Management, Software Engineering, and System Engineering domains in California.

Under direction, incumbents perform a wide range of tasks from feasibility studies to deploying software, maintaining hardware, and ensuring security and privacy training, with opportunities to lead lower-level staff and collaborate with

Responsibilities

• perform feasibility studies and research analysis related to technology projects
• provide information technology consultation in support of business programs
• establish inventory management guidelines
• provide metrics on service level agreements
• install or repair hardware or peripheral equipment
• develop, implement, and maintain security and privacy training
• investigate security incidents
• develop and/or review data sharing agreements prior to release of confidential information
• analyze business impact and exposure based on emerging security threats
• monitor project milestones and deliverables
• coordinate and consult with users, administrators, and engineers to identify business and technical requirements
• develop and sustain cooperative working relationships with project stakeholders
• perform software product deployment and release management activities
• define and design software solutions
• identify infrastructure system requirements and recommend technology, hardware, software, and plans installation
• advise, create, or participate in the design of new system architecture, standards, and methods to support organizational needs
• install, configure, administer, test, and maintain communication infrastructure systems
• conduct research and perform analysis to recommend system upgrades, cost-effective solutions, and process improvements
• troubleshoot, track, and conduct root cause analysis of system/database/operational issues
• act in a lead role over lower-level staff.

Job description

CAL FIRE Information Technology Specialist I supports mission-critical technology across Business Technology Management, Client Services, Information Security Engineering, IT Project Management, Software Engineering, and System Engineering domains in California.

Under direction, incumbents perform a wide range of tasks from feasibility studies to deploying software, maintaining hardware, and ensuring security and privacy training, with opportunities to lead lower-level staff and collaborate with