IT - Assistant

Iberia Comprehensive; New Iberia (LA); Presencial; USD 38.000 - 60.000; Jornada completa

Descripción de la vacante

IBERIA COMPREHENSIVE HEALTH CENTER in New Iberia, LA is seeking a full-time IT Assistant to support the IT Director and Operations. The role covers maintaining clinic networks, installing equipment, and troubleshooting hardware/software across the organization.

Experience in healthcare IT and Microsoft networks is valued, with a focus on reliability and customer service in a fast-paced clinical environment.

Formación

• Must have a high school diploma or equivalent with relevant IT experience.
• Associate degree or substantial IT experience preferred.
• Certifications in Microsoft or cybersecurity a plus.
• Experience with healthcare IT is desirable.

Responsabilidades

• Assist IT Director and Operations in maintaining clinic operations.
• Repair, wire, and maintain computers and networks across the organization.
• Set up/install new equipment and address hardware/software problems.
• Perform other duties as assigned by the Director of Operations.

Conocimientos

MS Office

Customer service

Multitasking

Communication

Educación

High School Diploma or equivalent

Associate degree in IT

5+ years IT experience

IT certifications (Microsoft/Cybersecurity)

Herramientas

Microsoft Networks

Firewall configuration

Network configuration

Workstation setup

Print management

Cloud technology

Endpoint security

Active Directory

Group Policy

Descripción del empleo

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

IT - Assistant

Administration Full-time Regular New Iberia, LA, US

2 days ago Requisition ID: 1091

ABOUT IBERIA COMPREHENSIVE HEALTH CENTER:

Iberia Comprehensive Community Health Center (ICCHC) and its satellite health centers are the leading providers of primary health care services in the communities we serve, including individuals who are both insured and uninsured. ICCHC provides multi-disciplinary, comprehensive health care services, including medical care. Our medical department provides a full array of medical care including, but not limited to women’s health exams, men’s health exams, diabetes care, high blood pressure, heart disease, asthma, chronic conditions, laboratory services, physical examinations, and referrals for specialty care.

ICCHC is currently seeking a full-time IT Assistant for its New Iberia, LA location.

The Operations/Information Technology Assistant assists the IT Director and Director of Operations in maintaining clinic operations. This individual will also assist the IT Director with the repairs, wiring, daily upkeep, maintenance of all computers and networks throughout the organization, setting up/installation of new technological equipment and address hardware/software problems. The Operations/Information Technology Assistant will also perform other duties as assigned by the Director of Operations.

QUALIFICATIONS:

• EDUCATION: Minimal of a High School Diploma or equivalent, and Associate degree plus at least one year of experience in an IT role, or five (5) or more years of IT progressive experience. Certifications in Microsoft or Cybersecurity a plus.
• TRAINING AND EXPERIENCE: Position requires knowledge and/or experience with Microsoft Networks, firewall configuration, network configuration, workstation setup and installation, print management, integrating cloud technology, network and endpoint security, TCP/IP protocols, Active Directory and Group Policy management. Experience in health care field and/or with Federally Qualified Health Centers a plus. Must have excellent computer proficiency (MS Office), be able to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary customer service, be able to work independently and carry out the assignment to completion within the parameters of instructions given, prescribed routines, and standard accepted practices.
• Preferred: Experience with help desk ticketing systems and remote support tools
• SKILLS & ABILITIES: The Operations/Information Systems Assistant should also possess the following skills: effective reasoning and judgment skills, knowledge in software applications and computer language, effective communication skills, ability to multi-task.