IT - Assistant

Iberia Comprehensive Community; New Iberia (LA); Presencial; USD 40.000 - 58.000; Jornada completa

Descripción de la vacante

Iberia Comprehensive Community Health Center in New Iberia, LA is seeking a full-time IT Assistant to support the IT Director and Operations. The role involves maintaining clinic IT operations, repairing and wiring networks, setting up new equipment, and addressing hardware/software issues across the organization.

Candidates should have a high school diploma, plus an associate degree or 5+ years IT experience; knowledge of Microsoft networks, AD and Group Policy, firewall and security, and

Formación

• High school diploma or equivalent; associate degree plus 1 year IT experience, or 5+ years IT experience.
• Microsoft networks, firewall and network configuration knowledge required.
• Experience with Active Directory and Group Policy.
• Customer service and ability to work under pressure.

Responsabilidades

• Assist IT Director and Operations in maintaining clinic IT operations.
• Perform repairs, wiring, daily upkeep, and maintenance of computers and networks across the organization.
• Set up/install new hardware and software equipment.
• Address hardware/software problems and provide end-user support.
• Perform other duties as assigned by the Director of Operations.

Conocimientos

MS Networking

Firewall config

Network config

Workstation setup

Print management

Cloud integration

Network security

TCP/IP

Active Directory

Group Policy

MS Office

Customer service

Independent worker

Educación

High School Diploma or equivalent

Associate degree in IT or related field

Herramientas

Help desk software

Remote support tools

Descripción del empleo

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

IT - Assistant

Administration Full-time Regular New Iberia, LA, US

2 days ago Requisition ID: 1091

ABOUT IBERIA COMPREHENSIVE HEALTH CENTER:

Iberia Comprehensive Community Health Center (ICCHC) and its satellite health centers are the leading providers of primary health care services in the communities we serve, including individuals who are both insured and uninsured. ICCHC provides multi-disciplinary, comprehensive health care services, including medical care. Our medical department provides a full array of medical care including, but not limited to women’s health exams, men’s health exams, diabetes care, high blood pressure, heart disease, asthma, chronic conditions, laboratory services, physical examinations, and referrals for specialty care.

ICCHC is currently seeking a full-time IT Assistant for its New Iberia, LA location.

The Operations/Information Technology Assistant assists the IT Director and Director of Operations in maintaining clinic operations. This individual will also assist the IT Director with the repairs, wiring, daily upkeep, maintenance of all computers and networks throughout the organization, setting up/installation of new technological equipment and address hardware/software problems. The Operations/Information Technology Assistant will also perform other duties as assigned by the Director of Operations.

QUALIFICATIONS:

• EDUCATION: Minimal of a High School Diploma or equivalent, and Associate degree plus at least one year of experience in an IT role, or five (5) or more years of IT progressive experience. Certifications in Microsoft or Cybersecurity a plus.
• TRAINING AND EXPERIENCE: Position requires knowledge and/or experience with Microsoft Networks, firewall configuration, network configuration, workstation setup and installation, print management, integrating cloud technology, network and endpoint security, TCP/IP protocols, Active Directory and Group Policy management. Experience in health care field and/or with Federally Qualified Health Centers a plus. Must have excellent computer proficiency (MS Office), be able to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary customer service, be able to work independently and carry out the assignment to completion within the parameters of instructions given, prescribed routines, and standard accepted practices.
• Preferred: Experience with help desk ticketing systems and remote support tools
• SKILLS & ABILITIES: The Operations/Information Systems Assistant should also possess the following skills: effective reasoning and judgment skills, knowledge in software applications and computer language, effective communication skills, ability to multi-task.