IT Assistant

Georgia 4-H; Athens (GA); On-site; USD 21,000 - 28,000; Full time

Job summary

The University of Georgia in Athens seeks an IT Assistant to join the Center for Community and Family Research IT Unit. The role focuses on tier-1 support in a Windows 11 environment, device updates, malware scans, troubleshooting, and inventory management.

Ideal candidates are students or graduates in CS or MIS, with knowledge of relational databases (MySQL/MS SQL/MS Access) and familiarity with Linux, iOS, and MacOS.

Qualifications

• Student or graduate (undergrad or grad) in CS or MIS preferred.
• Experience with relational databases (MySQL/MS SQL) or MS Access.
• Familiarity with Linux operating systems.
• Comfort with Apple iOS and MacOS devices.

Responsibilities

• Tier-1 IT support for desktops, laptops, tablets, smartphones and other peripherals (60%).
• Assist in IT property management and documentation (10%).
• Assist in development or maintenance of relational databases (MySQL/MS SQL/MS Access) (20%).
• Support development or testing of tech-based research components (10%).

Skills

Tier-1 IT support

Relational databases

Apple iOS/MacOS familiarity

Linux familiarity

Independent work

Education

CS or MIS major preferred

Tools

MySQL

MS SQL

MS Access

MacOS

iOS

Linux

Job description

Posting Number:

G/R34916P

Working Title:

IT Assistant

Department:

VPR-Ctr for Comm & Fam Resrch

About the University of Georgia:

Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state’s flagship university (https://www.uga.edu/). The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.

About the College/Unit/Department:

The Center for Community and Family Research conducts pioneering research on the ways in which stress affects family relationships, youth development, and adult health, with an emphasis on Black American populations in the southern United States. We study how families and individuals thrive in the face of stress from social and environmental stressors like racism and poverty. Central to this research is the translation of basic research on development and health into empirically proven preventive interventions that leverage the strengths of families to promote family well‑being.

College/Unit/Department website:

cfr.uga.edu

Employment Type:

Employee

Advertised Salary:

$15/hr

Anticipated Start Date:

10/19/2026

Posting Date:

10/13/2026

Open Until Filled:

Yes

Special Instructions to Applicants:

This position has potential to become permanent.

Location of Vacancy:

Athens Area

EOO Statement:

The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR [e-mail].

USG Core Values Statement:

The University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 08.02.18.01.02.
Additionally, USG supports Freedom of Expression as stated in Board Policy 06.05 Freedom of Expression and Academic Freedom.

Duties/Responsibilities:

• Tier-1 IT support: technical support and maintenance for desktop, laptop computers, tablets, smartphones and other peripherals.
  Percentage of time: 60
• Assistance on technical specification documents and IT property management.
  Percentage of time: 10
• Assist in development or maintenance of relational databases such as MS Access, MySQL or MS SQL.
  Percentage of time: 20
• Support development of tech-based research study components (e.g., research new technologies, help test new processes, program measures, etc.).
  Percentage of time: 10

Classification Title:

Student Assistant

FLSA:

Non-Exempt

FTE:

.40

Position Summary:

The IT Assistant will work as part of the Center’s IT Unit. Most duties will involve basic tier-1 support in a Windows 11 environment (updates for devices, malware scans, troubleshooting, and new system set-ups) as well as help organizing and taking inventory of systems and equipment. Students may also have the opportunity to support work associated with programming measures and preparing tracking systems for research participants, depending on the activity of research studies. Students will cultivate relationships with research professionals and see how a research setting carries out daily work.

Relevant/Preferred Education, Experience, Licensure, Certification in Position:

A student, graduate or undergraduate, preferably a CS or MIS major.

Knowledge, Skills, Abilities and/or Competencies :

A working knowledge of MySQL or MS SQL, as well as familiarity and comfort with relational database structures and MS Access. Experience with Apple iOS and MacOS devices. Familiarity with Linux A high standard of excellence and work ethic. Ability to work independently.

Physical Demands:

Sitting at a computer for extended time. Lift 40 lbs. Driving as needed per job duties.

Is this a Position of Trust?:

Yes

Does this position have operation, access, or control of financial resources? :

No

Does this position require a P-Card? :

No

Is having a P-Card an essential function of this position? :

No

Is driving a requirement of this position?:

Yes

Does this position have direct interaction or care of children under the age of 18 or direct patient care?:

No

Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications):

Yes

Background Investigation Policy:

Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.

Contact Details:

For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.

Recruitment Contact Name:

Tracy Anderson

Recruitment Contact Email:

[e-mail]