IT Asset Management Specialist

DMI (Digital Management, Inc.); Baltimore (MD); On-site; USD 76,000 - 93,000; Full time

Job summary

DMI in Baltimore, MD is seeking an IT Asset Management Specialist to support our client with onsite asset tracking and user onboarding. The role involves inventory sign-in/out, assisting staff with device setup, password resets, and basic software access in a fast-paced office environment.

Minimum qualifications include a Bachelor's degree (or 3 years related experience) and strong attention to detail, customer service, and basic computer skills.

Qualifications

• Education: A Bachelor's Degree from an accredited college or university with a major in Computer Science, Information Systems, Engineering, Business, or other related scientific or technical discipline or three (3) years of equivalent experience in a related field.
• Required Skills & Certifications: Excellent attention to detail; Excellent customer service skills; Ability to lift or move at least 5-10 pounds at one time; Knowledge of basic computer functions.

Responsibilities

• Complete inventory sign-in/sign-out sheets.
• Guide staff receiving laptops through key basic processes (e.g. resetting password, locating and orienting to Microsoft Office and other programs, connecting to Wifi, etc.)

Skills

Attention to detail

Customer service

Lifting capability

Basic computer knowledge

Education

Bachelor's degree in CS/IS/Engineering/Business or related field

Job description

About DMI

DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efcient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com

About the Opportunity

DMI (Digital Management, LLC.) is looking for IT Asset Management Specialist to support our client in Maryland.

Duties and Responsibilities:

• Complete inventory sign-in/sign-out sheets
• Guide staff receiving laptops through key basic processes (e.g. resetting password, locating and orienting to Microsoft Office and other programs, connecting to Wifi, etc.)

Qualifications

Education: A Bachelor's Degree from an accredited college or university with a major in Computer Science, Information Systems, Engineering, Business, or other related scientific or technical discipline or three (3) years of equivalent experience in a related field.

Required Skills & Certifications:

• Excellent attention to detail
• Excellent customer service skills
• Ability to lift or move at least 5-10 pounds at one time
• Knowledge of basic computer functions

Physical Requirements:

• Work is performed in normal office settings and at users' work sites. Employee may need to occasionally work at other locations and may need to use a state or personal vehicle, as necessary.
• Work requires use of protective equipment such as goggles, gloves, mask, etc. As per State of MD COVID-19 rules, regulations, and precautionary measures when/if in-person encounters may be needed, a face mask is mandatory.

Citizenship Status Required: Must be a U.S. Citizen

Location: Baltimore, Maryland

Work Arrangement: W will be working in the office 5 days in a week. This is 100% Onsite role in the city of Baltimore.

Minimum Salary Rate

$84,774

Median Salary Rate

$105,968

Working at DMI

DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together:

• Do What's Right - We lead with honesty and integrity.
• Own the Outcome - We take responsibility and deliver.
• Deliver for Our Customers - We are relentless about delivering value.
• Think Bold, Act Smart - We innovate with purpose.
• Win Together - We collaborate and celebrate our success.

These values aren't just ideals -they show up in how we support every part of your well-being:

• Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier.
• Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive.
• Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.
• Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements.
• Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health.

DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together.

Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.