IT Asset Management Manager
Brookdale
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Benefits offered by this job
Job summary
Brookdale is seeking an IT Operations leader in the United States to supervise system administration teams and optimize asset management. You will oversee onboarding/offboarding, security policies, and vendor relations while driving cost-effective IT operations.
The role involves budget oversight, PO approvals, and continuous process improvement, with a focus on securing endpoints and maintaining accurate asset data across the organization.
Qualifications
- 5+ years in IT operations or asset management.
- 2+ years leading technical teams or system administrators.
- Experience with ITAM tools (ServiceNow or Ivanti).
- Strong knowledge of endpoint administration (AD, Azure AD/Entra ID, MDM).
- Budgeting, quotes, and PO approvals experience.
- Excellent interpersonal and vendor communication skills.
Responsibilities
- Supervise and mentor System Administrators and manage workloads.
- Escalation point for complex IT support issues and endpoint troubles.
- Enforce endpoint security policies and compliance.
- Govern onboarding, offboarding, and identity access management.
- Approve POs for IT hardware, software licenses, and peripherals.
- Manage equipment refresh schedules for devices.
- Maintain ITAM database with accurate inventory tracking.
- Manage relationships with hardware vendors and software publishers.
- Develop SOPs for asset deployment, refresh cycles, and disposal.
- Analyze metrics to improve team response times and asset efficiency.
Skills
Tools
Job description
Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
- Medical, Dental, Vision insurance
- 401(k)
- Associate assistance program
- Employee discounts
- Referral program
- Early access to earned wages for hourly associates (outside of CA)
- Optional voluntary benefits including ID theft protection and pet insurance
- Paid Time Off
- Paid holidays
- Company provided life insurance
- Adoption benefit
- Disability (short and long term)
- Flexible Spending Accounts
- Health Savings Account
- Optional life and dependent life insurance
- Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
- Tuition reimbursement
Base pay in range will be determined by applicant's skills and experience. Full-time associates in role are also eligible for an annual bonus incentive. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
The application window is anticipated to close within 30 days of the date of the posting.
- Supervise and mentor System Administrators, managing performance goals, training, and daily workloads.
- Serve as an escalation point for complex technical support issues and endpoint troubleshooting.
- Enforce endpoint security policies, ensuring all user devices are properly patched and compliant.
- Govern system administration workflows, including onboarding, offboarding, and identity access management.
- Approve Purchase Orders (POs) for IT hardware, software licenses, and peripherals within budget.
- Manage the equipment refresh process, creating standard schedules for laptop, desktop, and mobile upgrades.
- Maintain the IT Asset Management (ITAM) database, ensuring exact tracking of inventory from procurement to disposal.
- Manage relationships with hardware vendors, software publishers, and leasing partners
- Develop and document standard operating procedures (SOPs) for asset deployment, refresh cycles, and device disposal.
- Analyze operational metrics to improve team response times and asset efficiency.
Experience: 5+ years in IT operations or asset management, with 2+ years of experience leading technical teams or system administrators.
Asset Tracking: Deep familiarity with ITAM tools (e.g., ServiceNow, or Ivanti).
System Knowledge: Strong understanding of endpoint administration (e.g., Active Directory, Azure AD/Entra ID, MDM tools like Intune or Tanium).
Financial Acumen: Proven experience managing budgets, reviewing quotes, and processing PO approvals.
Communication: Excellent interpersonal skills to collaborate with vendors, lead technical staff, and report to senior leadership.
None
Uses independent judgement to establish procedures and develop direction for the team(s). Makes analytical decisions and is accountable for all actions made by a department or group. Uses a high degree of analytical ability using sound judgment acquired through significant experience to solve complex and varied problems that could affect a large number of associates. Strong sense of ownership, bias for action, urgency, and drive.
Has significant knowledge of an advanced discipline with a working knowledge of related fields. Has significant knowledge of the organization, work environment and process. Has knowledge to direct multiple functions and/or departments with full responsibility for operational results. Exceptional interpersonal skills required.
- Standing
- Walking
- Sitting
- Use hands and fingers to handle or feel
- Reach with hands and arms
- Talk or hear
- Ability to lift: up to 25 pounds
- Vision
- Requires interaction with co-workers, residents or vendors
- Occasional weekend, evening or night work if needed to ensure shift coverage
- On-Call on an as needed basis
- Requires Travel: Occasionally
Brookdale is an equal opportunity employer and a drug‑free workplace.
- Gracious hospitality and neighborliness for our residents and families.
- Home-like feel and all-around comfort for residents and visiting family members.
- Entertaining events and gatherings so our residents can find connections in groups and 1:1 settings.
- Industry leader in clinical care.
- Nationwide company with 589 communities as of November 30, 2025, offering many opportunities to grow and learn as a sales professional.
- Extensive corporate support including a robust training program.
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