IT Asset Handler

Chubb Life Fund; Philadelphia, Northern (Philadelphia County, KY); Hybrid; USD 50,000 - 70,000; Full time

Job summary

Chubb is seeking an End User Services Information Technology Asset Handler at the Philadelphia campus to oversee lifecycle management of End User Computers and Peripherals for the enterprise. This role emphasizes strong attention to detail and process adherence to support ITAM across North America offices.

The candidate will coordinate with internal teams and service delivery managers to ensure timely asset disposal, asset shipments, and seamless ITAM operations across multiple sites.

Qualifications

• Experience in IT asset management or ITAM processes.
• Detail-oriented with strong organizational skills.
• Ability to work with internal and external stakeholders.

Responsibilities

• Working with internal and external stakeholders including: Site Support Analysts, End User Services Service Delivery Manager and couriers.
• Ensuring the required Asset Management and Disposal activities can be performed in a timely fashion; including dispatching resources to perform the tasks when required.
• Collaborate with Site Support Analysts in 16 sites in the United States to ensure requirements are understood and met with regard to assets being shipped to those sites.
• Collaborate with Service Delivery Manager to coordinate dispatch of technicians to sites in support of ITAM activities if necessary.

Job description

The End User Services Information Technology Asset Handler will be responsible for facilitating the daily and long-term strategic lifecycle management of End User Computers and Peripherals for the enterprise. This candidate will be accountable to manage the asset handling operations at the Chubb Philadelphia campus. The handler will ensure the technology and processes use to support IT Asset Management (ITAM) will fulfill all operational requirements.

The candidate will have a combination of organization skills and a strong attention to detail in following processes required support ITAM for Chubb’s North America offices.

What about you?

• You are able work well, both individually and within a team.
• You are adaptable and able to overcome technical and logistical challenges
• You are a self-starter and motivated to learn and succeed.

Responsibilities:

• Working with internal and external stakeholders including: Site Support Analysts, End User Services Service Delivery Manager and couriers
• Ensuring the required Asset Management and Disposal activities can be performed in a timely fashion; including dispatching resources to perform the tasks when required
• Collaborate with Site Support Analysts in 16 sites in the United States to ensure requirements are understood and met with regard to assets being shipped to those sites
• Collaborate with Service Delivery Manager to coordinate dispatch of technicians to sites in support of ITAM activities if necessary