IT Asset Handler

Chubb in; Philadelphia (Philadelphia County); On-site; USD 45,000 - 65,000; Full time

Job summary

Chubb is seeking an End User Services IT Asset Handler at its Philadelphia campus to manage the lifecycle of End User Computers and Peripherals across the enterprise, ensuring ITAM processes meet operational requirements.

The role partners with Site Support Analysts and the Service Delivery Manager to coordinate asset handling, disposal, and logistics across 16 US sites, handling shipments and associated documentation.

Qualifications

• Experience supporting physical equipment logistics at a large scale.
• Strong organizational and time management skills.
• Ability to lift and transport equipment up to 25 pounds.

Responsibilities

• Work with internal and external stakeholders including Site Support Analysts, End User Services Service Delivery Manager, and couriers.
• Ensure asset management and disposal activities are performed in a timely fashion, including dispatching resources when required.
• Coordinate dispatch of technicians to sites in support of ITAM activities as necessary.
• Collaborate with 16 US sites to ensure assets shipped to those sites meet requirements.

Skills

Organization skills

Time management

Logistics management

Team collaboration

Adaptability

Job description

The End User Services Information Technology Asset Handler will be responsible for facilitating the daily and long-term strategic lifecycle management of End User Computers and Peripherals for the enterprise. This candidate will be accountable to manage the asset handling operations at the Chubb Philadelphia campus. The handler will ensure the technology and processes use to support IT Asset Management (ITAM) will fulfill all operational requirements.

The candidate will have a combination of organization skills and a strong attention to detail in following processes required support ITAM for Chubb's North America offices.

What about you?

• You are able work well, both individually and within a team.
• You are adaptable and able to overcome technical and logistical challenges
• You are a self-starter and motivated to learn and succeed.

Responsibilities:

• Working with internal and external stakeholders including: Site Support Analysts, End User Services Service Delivery Manager and couriers
• Ensuring the required Asset Management and Disposal activities can be performed in a timely fashion; including dispatching resources to perform the tasks when required
• Collaborate with Site Support Analysts in 16 sites in the United States to ensure requirements are understood and met with regard to assets being shipped to those sites
• Collaborate with Service Delivery Manager to coordinate dispatch of technicians to sites in support of ITAM activities if necessary

QUALIFICATIONS

• Organization skills and time management skills to keep operations on track
• Experience supporting or managing physical equipment logistics at a large scale
• Exceptional time management, facilitation, and organizational skills
• Experience working with major couriers and the processes required to use those services
• Physical ability to lift and transport equipment in excess of 25 pounds

ABOUT US

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.