IT Asset & AI Solutions Analyst

Vitas Healthcare Corporation; Florida; On-site; USD 70,000 - 90,000; Full time

Job summary

VITAS Healthcare Corporation seeks a Business Systems Analyst to define requirements for ITAM-enabled applications and AI tool integrations. You will prepare BRDs/TRDs, lead design sessions, and document system functionality with acceptance criteria.

The role involves asset lifecycle workflows, data reconciliation across ServiceNow and device platforms, and supporting user testing and post-implementation reviews. Strong communication and MS Office skills required.

Qualifications

• Three to five years of related experience in business systems analysis or a comparable role.
• Experience analyzing or supporting IT asset management processes and lifecycle tracking.
• Familiarity with ServiceNow asset management or similar platforms.
• Ability to translate findings into clear requirements for technical teams.
• Experience in medium to large projects as a Business Analyst, Task Lead, or SME.
• Ability to learn unfamiliar applications and assess impact on processes.
• Proficient in Microsoft Office (Outlook, Excel, Word) and process-mapping tools.

Responsibilities

• Define functional and technical requirements for new applications and upgrades (ITAM-focused).
• Develop BRDs and TRDs translating business needs for technical implementation.
• Facilitate design sessions and document system functionality with acceptance criteria.
• Establish asset lifecycle requirements and workflows, including ownership and recovery.
• Analyze asset data across systems to improve record accuracy and reconciliation.
• Support user acceptance testing and post-implementation review.
• Maintain knowledge of VITAS applications and learn AI tools for ITAM integration.

Skills

Business analysis

Requirements documentation

Stakeholder communication

Process mapping

SDLC knowledge

Data analysis

System integration

Agile / project collaboration

Office tools (Outlook, Excel, Word)

Education

Bachelor's degree in computer science, general sciences, healthcare, business administration, or related field

CBAP certification

IT asset management or ServiceNow credentials

AI-related education or credentials

Tools

ServiceNow

Jamf

Job description

VITAS Healthcare Corporation seeks a Business Systems Analyst to define requirements for ITAM-enabled applications and AI tool integrations. You will prepare BRDs/TRDs, lead design sessions, and document system functionality with acceptance criteria.

The role involves asset lifecycle workflows, data reconciliation across ServiceNow and device platforms, and supporting user testing and post-implementation reviews. Strong communication and MS Office skills required.