IT Architecture & Operations Lead: Cloud & Reliability

Churchill Downs Incorporated; Austin (TX); On-site; USD 130,000 - 170,000; Full time

Job summary

Churchill Downs Incorporated in Austin, TX seeks a Manager, IT Architecture & Operations to lead architecture and IT service delivery for Exacta's platforms and infrastructure.

The role blends hands-on engineering with enterprise-level oversight, including incident response, design reviews, and collaboration with Sales, Product, Development, and Operations to meet roadmaps.

Experience with AWS/Azure, on‑premise and cloud environments, and regulated gaming standards is valued; on‑call duties apply.

Qualifications

• Bachelor's degree in Computer Science, Engineering, Information Systems, or related field.
• 8+ years in IT infrastructure, systems, or solution architecture with leadership experience.
• Hands-on depth in distributed platforms across on‑premises, cloud, and hybrid deployments.
• Experience with AWS or Azure, networking, identity management, monitoring/observability, and backup/recovery.
• Gaming industry exposure and regulated environments are a plus.
• Proven track record leading complex, customer-impacting incidents through RCA.

Responsibilities

• Maintain enterprise architecture strategy and standards across internal and customer-facing systems.
• Lead architecture and design for Exacta Connect and NXT with integrations to partners.
• Develop patterns for on‑premises, cloud, and hybrid deployments.
• Provide build/buy/partner recommendations aligned with roadmaps and standards.
• Serve as escalation point for complex incidents and outages.
• Collaborate with Sales, Product, Development, and Operations on deployments and expansions.
• Onboard new venues including infrastructure, connectivity, and compliance readiness.
• Improve system performance, uptime, and reporting with operators.

Skills

Architecture leadership

Incident management

IT service operations

Cloud & hybrid environments

Vendor management

Cross-functional collaboration

Communication to execs

On-call readiness

Education

Bachelor's degree in CS/Engineering/IS

Tools

AWS

Azure

Freshdesk

LogicMonitor

ITSM tooling

Job description

Churchill Downs Incorporated in Austin, TX seeks a Manager, IT Architecture & Operations to lead architecture and IT service delivery for Exacta's platforms and infrastructure.

The role blends hands-on engineering with enterprise-level oversight, including incident response, design reviews, and collaboration with Sales, Product, Development, and Operations to meet roadmaps.

Experience with AWS/Azure, on‑premise and cloud environments, and regulated gaming standards is valued; on‑call duties apply.