IT Applications Operations Specialist – Onsite (Salina)

Great Plains Mfg

Salina (KS)

On-site

USD 50,000 - 70,000

Full time

5 days ago

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Job summary

Great Plains Manufacturing, headquartered in Salina, KS, seeks an IT Applications Operations Specialist to provide entry-level business analysis and application support for IBMi-based systems and user support across Sales, Accounting, and operations. The role reports to the IT Services Manager and requires collaboration with business partners and IT staff.

The position emphasizes requirements gathering, process documentation, testing support, and user adoption of approved solutions, with

Qualifications

Clear communication with end users, partners, and IT team members.
Ability to learn business processes and document requirements, procedures, decisions, and issues accurately.
Basic problem solving, analytical, organization, and follow-up skills.
Detail-oriented work style with willingness to learn established procedures.

Responsibilities

Assist with application support for IBMi and related systems.
Provide first-level end-user support by researching questions and documenting issues.
Capture requirements in collaboration with business partners and track action items.
Document technical details, business rules, workflows, and system behavior for approved requirements.
Communicate status, blockers, and next steps to team members and project leads.
Help create end-user documentation, quick reference guides, and process notes.