IT Application Specialist ll/AI Expert - Corporate

PACE Southeast Michigan; Southfield (MI); Vor Ort; USD 60.000 - 85.000; Vollzeit

Zusammenfassung

PACE Southeast Michigan is seeking a data-focused IT Applications Analyst to manage user access, dashboards, and AI analytics within HIPAA-regulated health programs. The role supports UltiPro/WorkDay HR functions and PACECare Online EHR, collaborating with vendors to ensure data integrity and security.

Responsibilities include conducting audits, problem-solving daily operational issues, and training staff to ensure basic competency. Prior experience with frail/elderly populations is required.

Qualifikationen

• Bachelor’s degree in health IT, HIM, data management or related field.
• Minimum 2 years in a healthcare office using an EMR.
• Experience supporting an elderly/frail population is required.

Aufgaben

• Manage access to IT applications, including passwords and basic troubleshooting.
• Serve as data analytics resource for dashboards and AI-powered tools.
• Liaise with vendors for data sharing and related tasks.
• Complete user training to resolve daily operational issues.
• Conduct periodic audits of user access and usage compliance.
• Prepare audit reports and assist investigations of data errors.

Kenntnisse

Data management

HIPAA compliance

Auditing

Confidentiality

Ausbildung

Bachelor’s Degree in Health Information Technology

Tools

UltiPro/WorkDay

PACECare Online

INTUS Care / analytics AI software

Jobbeschreibung

Job Description

Job Description

Summary

Under the supervision of the Sr. Director – IT Solutions & Health Plan Management, manages data, basic operations, and audit functions in designated Information Technology Applications used by PACE Southeast Michigan (PACE SEMI). These applications include but are not limited to UltiPro/WorkDay for Human Resources functions and PACECare Online as an Electronic Health Record, and any INTUS Care or other data analytics/AI software as well as their related analytic and ancillary programs.

Specific Duties And Functions

• Working with leaders, manage the employee access to designated IT Applications including provision of access, password assignment and reset, and basic troubleshooting.
• Works as PACE SEMI resource for data dashboards, predictive analytics, and related IT functions using Artificial Intelligence (AI) where appropriate.
• Acts as a liaison between PACE SEMI and vendors providing these data/AI resources as well as other vendors for data sharing, transmission and similar issues.
• Completes training in assigned IT Applications used by PACE SEMI to the level of content expert to problem-solve daily operational issues encountered by the general user.
• Completes periodic audits of user access, utilization compliance, and other application- related tasks as assigned.
• Prepares and submits reports of audits; assists with investigations of data errors, access issues, or workflow problems when required.
• Maintains confidentiality of all participant and employee information in compliance with HIPAA and all other regulatory/legal requirements.
• Provides orientation, education, and teaching to staff as required to ensure basic competency of application users.

Knowledge, Skills, And Abilities Required

• Bachelor’s Degree in Health Information Technology, Health Information Management, Data Management, or related degree;
• Minimum 2 years’ experience in a healthcare office environment using an Electronic Medical Record
• Must have one year of experience with a frail, elderly population

Work Environment

Professional office environment
Occasional interaction with participants with risk of exposure to communicable diseases