IT Application Development - Journey
State of Washington
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Job summary
The Washington State Board of Industrial Insurance Appeals (BIIA) seeks a skilled applications developer to join a five‑person team. You will design, code, test, and implement solutions, supporting templates and reports that interface with the agency's main business app.
You will also back up the DBA role, manage MS SQL tasks, and develop reports using Salesforce, Apex, and SOQL. This position is hybrid with required Oregon? WA residency and periodic travel.
Qualifications
- Associate's degree or higher in Computer Science, Computer Engineering, or related field. Relevant work experience may substitute, year for year, for the required education.
- Three (3) years of experience programming in ASP.Net, C#.Net, VBScript, and JavaScript.
- Three (3) years of experience in MS SQL using Visual Studio and MS SQL Tools.
- One (1) year of experience in Salesforce as a developer or system administrator.
Responsibilities
- Application development, design, coding, testing, and implementation. Knowledge of the agency's primary application, database structure, and agency business practices is required to answer questions about reports, troubleshoot user problems, create and maintain templates, and support processes and applications that interface with the agency's primary business application.
- Backup Database Administrator (DBA) – Assist DBA supporting test and production environments for all databases, performing routine administrative tasks such as resetting user passwords, permission changes, and creating new users. Maintain MS SQL scripts.
- SQL/SOQL Reports and Queries – Assist with programming, maintenance, quality assurance, troubleshooting, and support for agency reports, ad-hoc queries, and Public Disclosure Requests using SOQL, Salesforce Report Writer, Apex scripting, and MS SQL.
Skills
Education
Tools
Job description
Washington state residency is required upon hire. The Board of Industrial Insurance Appeals (BIIA) is offering a challenging and rewarding opportunity for the right individual to make a difference through serving the state of Washington. Our employees are our most valuable resource: diverse, energetic, innovative thinkers who care equally about producing quality work and serving the public. We are committed to preserving our culture of diversity and inclusion and to providing a work environment that includes and respects cultural, racial, ethnic, sexual orientation, and gender identity diversity. You can read the BIIA's Pro-Equity Anti-Racism statement
The BIIA's mission is to serve the public by resolving appeals in a consistent, impartial, timely, and efficient manner. The BIIA rules on approximately 14,000 annual appeals related to orders, decisions, and awards of the Department of Labor and Industries. The BIIA plays a significant role in the state's multi-billion dollar industrial insurance economic sector. Key stakeholders include the Office of the Attorney General, the Department of Labor and Industries, and business and labor groups representing over 179,000 employers and over 3,000,000 workers. The agency's jurisdiction includes disputes involving workers' compensation, premium assessment, industrial safety and health, and crime victims' compensation, among others. The agency is also the final authority on all proposed structured settlements.
Washington state residency is required upon hire. The Board of Industrial Insurance Appeals (BIIA) is offering a challenging and rewarding opportunity for the right individual to make a difference through serving the state of Washington. Our employees are our most valuable resource: diverse, energetic, innovative thinkers who care equally about producing quality work and serving the public. We are committed to preserving our culture of diversity and inclusion and to providing a work environment that includes and respects cultural, racial, ethnic, sexual orientation, and gender identity diversity. You can read the BIIA's Pro-Equity Anti-Racism statement here.
The BIIA's mission is to serve the public by resolving appeals in a consistent, impartial, timely, and efficient manner. The BIIA rules on approximately 14,000 annual appeals related to orders, decisions, and awards of the Department of Labor and Industries. The BIIA plays a significant role in the state's multi-billion dollar industrial insurance economic sector. Key stakeholders include the Office of the Attorney General, the Department of Labor and Industries, and business and labor groups representing over 179,000 employers and over 3,000,000 workers. The agency's jurisdiction includes disputes involving workers' compensation, premium assessment, industrial safety and health, and crime victims' compensation, among others. The agency is also the final authority on all proposed structured settlements.
The BIIA is a great place to work!
This position includes medical, dental, life insurance, long-term disability, retirement, deferred compensation, flexible spending account, dependent care assistance, paid time off (sick leave, vacation leave, personal holiday, personal leave day), 11 paid holidays, and an Employee Assistance Program. Tuition Reimbursement is available for eligible employees subject to guidelines and funding. Employees and their families are covered by medical (including vision), dental and basic life insurance.
This position is a member of a five-person application development team. Duties include, but are not limited to:
- Application development, design, coding, testing, and implementation. Knowledge of the agency's primary application, database structure, and agency business practices is required to answer questions about reports, troubleshoot user problems, create and maintain templates, and support processes and applications that interface with the agency's primary business application.
- Backup Database Administrator (DBA) – Assist DBA supporting test and production environments for all databases, performing routine administrative tasks such as resetting user passwords, permission changes, and creating new users. Maintain MS SQL scripts.
- SQL/SOQL Reports and Queries – Assist with programming, maintenance, quality assurance, troubleshooting, and support for agency reports, ad-hoc queries, and Public Disclosure Requests using SOQL, Salesforce Report Writer, Apex scripting, and MS SQL.
Minimum Qualifications
- Associate's degree or higher in Computer Science, Computer Engineering, or related field. Relevant work experience may substitute, year for year, for the required education.
- Three (3) years of experience programming in ASP.Net, C#.Net, VBScript, and JavaScript.
- Three (3) years of experience in MS SQL using Visual Studio and MS SQL Tools.
- One (1) year of experience in Salesforce as a developer or system administrator.
- Bachelor's degree or higher in Computer Science, Computer Engineering, or related field.
- At least two (2) years of experience programming in Salesforce, and Salesforce system administration.
- At least two (2) years of experience programming in DocuSign CLM.
- At least two (2) years of experience programming in MuleSoft.
- Serve as backup database and backup system administrator for Salesforce and Microsoft SQL Server.
- Program and develop applications and templates using Salesforce, DocuSign CLM, MS Word, PowerBuilder, VB Script, VB.net, C#, ASP.net, JavaScript, and HTML.
- Review and rewrite previously written code in compliance with specifications and standards.
- Provide adequate, simple, and easy-to-follow documentation of all essential items.
- Develop and maintain queries and reports using Salesforce Report Writer, SOQL, and Apex Scripting.
- Accountability: Takes responsibility for own actions and can be relied upon to achieve excellent results with little oversight.
- Adaptability to Changing Needs/Flexibility: Embraces changing business needs and adapts approach, goals, and methods to achieve success.
- Customer Focus: Builds and maintains internal and external customer satisfaction with the services offered by the organization.
- Diversity and Inclusion: Recognizes the value of cultural, ethnic, gender and other individual differences. Understands differences in and responds appropriately to others.
- Effective Respectful Communications: In a respectful manner, conveys clear messages that are effective in communicating information and ideas with others.
- Ethics and Integrity: Earns trust, respect, and confidence of coworkers and customers through honesty, candor, and professionalism in all interactions.
- Relationship Building: Builds constructive working relationships characterized by a high level of teamwork, cooperation and mutual regard.
- Safety Focus: Adheres to all workplace safety laws, regulations, standards and practices.
- The ability to take action to learn and grow: Takes responsibility for knowing their own strengths and weaknesses and uses their learning to make government programs and processes more efficient and effective to serve all in Washington.
- The ability to take action to meet the needs of others: Flexible, adaptable, customer-service focused, and willing and able to empathetically respond to the unique needs of the people they work with and serve.
- This is a hybrid position. Working from the Olympia is required for at least three days per week during the onboarding/training period. Washington State residency is required upon hire.
- Extended hours and/or work on weekends/holidays may be required if the need arises.
- Travel is required on occasion to the eight BIIA facilities around the state, and to attend training and meetings.
- This position is included in the bargaining unit represented by the Washington Federation of State Employees.
- Hello
Questions? If you have any questions about the position or application process, please contact Christy Sterling, Human Resources Manager, at (360) 753-6823, ext. 1123 or christy.sterling@biia.wa.gov.
The Washington State Board of Industrial Insurance Appeals is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity/expression, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental or physical disability or the use of a trained dog guide or service animal by a person with a disability. Persons requiring reasonable accommodation in the application process or requiring this announcement in an alternative format may contact the Human Resources Office at HROffice@biia.wa.gov or call 360-753-9639.
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.
We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.
Employees and their families are covered by medical
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