IT and Tech Ops Engineer

Freedom Technology Solutions Group; Reston (VA); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Matching 401k

Fully paid medical

Paid time off

Job summary

Freedom Technology Solutions Group seeks an IT and Tech Ops Engineer to support deployment, training, and operation of technical capabilities. The role involves working with sponsors to deploy capabilities, transfer knowledge from developers, and ensure rapid provisioning of infrastructure while maintaining security and incident response protocols.

Responsibilities include data collection, VPN/proxy management, cloud administration (Azure/AWS), and collaboration with technical operators to meet

Qualifications

• Experience with Windows/Linux networking and cloud provisioning.
• Ability to configure and build web pages and basic web development.
• Experience with Azure/AWS cloud administration and Tier 1 support.
• Familiarity with VPNs (OpenVPN, WireGuard) and proxies.
• Strong written and verbal communication; ability to work with sponsors and operators.

Responsibilities

• Support maintenance, deployment, and training of technical capabilities.
• Learn and maintain capabilities developed for Sponsors' mission.
• Facilitate transfer of new capabilities from developers to Sponsor.
• Maintain knowledge to set up infrastructure for deployment and execution.
• Ensure capabilities can be deployed quickly to meet customer needs.
• Provide technical guidance and troubleshooting to Sponsor officers.
• Work with technical operators to deploy capabilities and capture new requirements.
• Collect data from various platforms, collate, and transfer for analysis.
• Support information security posture, incident handling, and security training.

Skills

Networking Windows/Linux

Cloud provisioning

Web configuration

Web development basics

Azure/AWS administration

Scripting/automation

JIRA usage

Communication

VPNs and proxies

Tools

JIRA

OpenVPN/WireGuard

Virtualization tech

Job description

Freedom Technology Solutions Group is looking to add anIT and Tech Ops Engineer to the team!The work environment is the force of choice for the development of global infrastructure and delivery of solutions that drive influence operations.

Requirements:

• The Contractor shall support the maintenance, deployment, and training of technical capabilities.
• The Contractor shall learn, understand, and maintain a variety of capabilities developed in support of the Sponsors mission.
• The Contractor shall facilitate the transfer of new capabilities from developers to the Sponsor.
• The Contractor shall once trained, be responsible for maintaining the knowledge of how to setup infrastructure in support of the deployment and execution of the capabilities they maintain.
• The Contractor shall keep abreast of platform or other technology changes which could affect technical methods.
• The Contractor shall ensure capabilities can be deployed quickly in support of customer needs.
• The Contractor shall provide Sponsor officers with technical guidance and troubleshooting support.
• The Contractor shall work directly with technical operators to deploy capabilities (including troubleshooting) in support of customer needs as well as capturing new requirements or issues that come up during the process.
• The Contractor shall collect data as directed by the Sponsor from a variety of platforms in a variety of formats, collate it, and transfer it to Sponsor officers for further analysis.

Information Security Support --- High Risk Roles: YES (Newly added to address HRR by Task)

• The Contractor shall be responsible for the physical and environmental protection, personnel security, incident handling, and security training and awareness in regards to information security.
• The Contractor shall support the maintenance, deployment, and security posture of deployed infrastructure and technical solutions.
• The Contractor shall work with the ISSM and ISO in monitoring the information system(s) and its environment of operations to include developing and updating the authorization documentation, and implementing configuration management across authorization boundaries.
• The Contractor shall assess security impacts of changes and make recommendations to the ISSM.

Required Skills:

• Demonstrated experience with one or more of the following: Computer networking in Windows AND Linux, Cloud provider provisioning/procurement, Use of common online services In a persona-specific environment, Website configuration, Web-page Building.
• Demonstrated experience with basic software development/scripting/software testing and debugging (Linux and Windows).
• Demonstrated experience building tech-ops plans using available tools/techniques.
• Demonstrated experience to independently evaluate complex situations and requirement and be able to select appropriate technical capabilities/ use appropriate tools and develop methodologies to satisfy them.
• Demonstrated familiarity with social media sites (please specify) and creation/management/troubleshooting social media accounts.
• Demonstrated experience of VPNs (OpenVPN, Wireguard), Residential and Mobile proxies and firewall rules.
• Demonstrate psychological resilience to work in varying conditions, manage time effectively, and adapt to different problems and situations.
• Demonstrated experience with Azure/AWS Cloud Administration and Tier 1 user support.
• Demonstrated experience in managing cash funds, management and tracking of misattribute procurement including payments.
• Demonstrated experience in persona identity handling.
• Demonstrated experience in operational tradecraft (OpSec compliance).
• Demonstrated experience with incidence tracking tool including JIRA.
• Demonstrated experience communicating effectively (written and oral).

Desired Skills:

• Demonstrated experience with customer space, CONUS and OCONUS, and how it differs from other cyber activities.
• Demonstrated experience managing and troubleshooting internet capabilities.
• Demonstrated experience with Virtualization technologies and VPN Networking.
• Demonstrated experience with web development.
• Demonstrated experience with Dark Web and ToR.
• Demonstrated experience with Cryptocurrency exchanges.
• Demonstrated experience with surveillance detection route.
• Demonstrated experience managing and troubleshooting social media accounts and other internet capabilities.
• Demonstrated experience working with mobile SIMs and eSIMs.
• Demonstrated experience collecting data from social media accounts and other internet-based platforms.

What’s in It for You?

Flexible work environment

A team mentality – work with friendly, like-minded professionals

Work with innovative, cutting edge technologies

Enjoy extremely competitive compensation and benefits

A work-life balance you can count on

Opportunities to grow and advance your career on our dime

The Benefits You Get with Freedom

Amazing benefits including matching 401k, fully paid medical, and more

Generous paid time off – including paid site closure days

Competitive salary offerings

Paid training and tuition reimbursement

Fully paid life and disability

Company sponsored events (game nights, holiday party, summer party, happy hours)

As an Equal Opportunity Employer, we do not discriminate on the basis of race, color, religion, sex, age, marital status, disability or veteran status

Accessibility: If you need an accommodation as part of the employment process, please contact Human Resources at

Phone: [phone]

Equal Opportunity Employer, including disabled and veterans.

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If you want to view the Pay Transparency Policy Statement, please click the link: English