Hardware Technician 647

Freedom Technology Solutions Group, LLC; Maryland; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Welcome bonus $10k

Flexible work environment

Comprehensive benefits

Paid time off

Job summary

Freedom TechnologySolutionsGroup is seeking a highly skilled Hardware Technician to support end-user devices, servers, and teleconferencing equipment in a complex IT environment. The role requires independent and team-based execution, proactive root-cause analysis, and the ability to support resilient infrastructures.

We offer a $10k welcome bonus paid in two $5k installments and a comprehensive benefits package.

Qualifications

• Active Security Clearance with Polygraph.
• CWIP certifications (A+, Net+, or Sec+).
• Valid driver’s license and driving record.
• Experience with end-user devices, including desktops, peripherals and teleconferencing equipment.

Responsibilities

• Troubleshoot, repair, and test workstations, servers, printers, peripherals, and teleconferencing equipment.
• Install and configure workstations, servers, printers, peripherals, and cabling.
• Follow SOPs for the Connectivity Operations Team and document actions.
• Support network upgrade projects and end-user connectivity needs.
• Configure and maintain operating systems and network components for reliability and performance.

Skills

Hardware install

Hardware repair

Windows OS

Remote support

Security clearance

Analytical thinking

Tools

CWIP certification

Active Directory

Microsoft Windows

Job description

Freedom TechnologySolutionsGroupis seeking a highly skilledHardware Technicianto support one of ourimportant partners, delivering secure, resilient, and mission-critical capabilities across a complex environment. This project assists in the delivery of regional IT services to the end user offering support of end user devices including desktop, workplace peripherals, and voice and video devices. Join our growing team and help make an impact. This role requires independent and team-based execution, proactive analysis to identify root causes, and the ability to support resilient infrastructuresolutions.

This position is eligible for a $10k Welcome Bonus to be paid out in increments of $5k after 90 days and $5k after a year!

Primary Responsibilities:

• Troubleshoot, repair, and test computer workstations, servers, printers, peripherals, and teleconferencing equipment
• Install and configure computer workstations, servers, printers, peripherals, and teleconferencing equipment and associated cabling
• Follow standard operating procedures for the Connectivity Operations Team, including the use of ticketing systems and documentation
• Support network upgrade projects or initiatives
• Support end-user connectivity needs Implement, troubleshoot, and maintain IT systems in alignment with operational and mission requirements
• Configure and maintain operating systems and network components, implementing enhancements to improve reliability and performance
• Support escalation processes and provide timely status updates to stakeholders and leadership
• Support hardware dispatch and remain engaged through full lifecycle resolution of system issues

Required:

• Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals.
• An Active Security Clearance with Polygraph.
• Well-versed in installing various software applications and Microsoft Windows
• Demonstrated ability to read and understand technical manuals and schematics
• Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access)
• Able to manage time and priorities effectively
• Able to work efficiently with minimal supervision
• Proficient in working with end-users remotely
• Demonstrated expertise in Microsoft Windows 10 and 11
• Familiar with Active Directory security and policies
• Excellent analytical and problem-solving skills
• Must be able to lift up to 50 pounds. The usual and customary methods of performing the job's functions require the following physical demands: Significant lifting, carrying, pushing, and/or pulling; some stooping, kneeling, crouching, and/or crawling; periodic work in tight areas.
• Must have a valid driver's license and an acceptable driving record.
• Must possess certifications to demonstrate CWIP compliance (A+, Net+ or Sec+)

What's in It for You?

• Flexible work environment
• A team mentality – work with friendly, like-minded professionals
• Work with innovative, cutting edge technologies

Enjoy Extremely Competitive Compensation And Benefits

• A work-life balance you can count on
• Opportunities to grow and advance your career on our dime

The Benefits You Get with Freedom

• Amazing benefits including matching 401k, fully paid medical, and more
• Generous paid time off – including paid site closure days
• Competitive salary offerings
• Paid training and tuition reimbursement
• Referral bonuses
• Fully paid life and disability
• Annual logo wear allowance
• Company sponsored events (game nights, holiday party, summer party, happy hours)

As an Equal Opportunity Employer, we do not discriminate on the basis of race, color, religion, sex, age, marital status, disability or veteran status

Applicant Federal & E-Verify Postings

VEVRAA Federal Contractor

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Phone: [phone]

Email: [e-mail]

Equal Opportunity Employer, including disabled and veterans.

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