IT Administrator: Hybrid Cloud & Security Engineer

Server Products; Town of Richfield (WI); Hybrid; USD 70,000 - 97,000; Full time

Benefits offered by this job

10 Paid Holidays

3 days Paid to Volunteer

Robust 401(k) with up to 6% match

Job summary

Server Products is a food and beverage tech company seeking a hands-on IT Administrator to maintain secure, reliable IT infrastructure across office and manufacturing environments. The role covers Microsoft cloud services, identity management, endpoints, networking, and backups, with Tier 1/2 support and cloud migration duties.

The candidate should have 3+ years in systems or network administration, strong Windows/M365 skills, and experience in hybrid environments.

Qualifications

• Associate degree in information technology or related field required; bachelor's degree preferred.
• Minimum of 3 years of progressively responsible IT/sys admin or Tier 2 support experience.
• Manufacturing or complex operating environment experience preferred.
• Certifications in Security+/Microsoft IAM/Entra ID/Intune encouraged.
• Strong knowledge of Windows Server, Microsoft 365, IAM, networking, and backups.
• Familiarity with Nutanix virtualization and cloud migrations.
• Excellent customer service, communication, and problem-solving abilities.
• Able to work in a hybrid office and manufacturing setting.

Responsibilities

• Administer and monitor network hardware, Windows servers, endpoints, and related services.
• Maintain switches, firewalls, VPN, DNS, DHCP, VLANs; troubleshoot issues.
• Manage Microsoft 365, Entra ID, Intune, and Active Directory users and licenses.
• Provide Tier 1 and 2 on-site and remote support; escalate as needed.
• Configure and support devices, printers, and production-floor tech; track assets.
• Monitor backups; test restores; support disaster recovery planning.
• Support security controls, patching, and incident response per policy.
• Assist secure cloud migrations and document changes; support vendors.
• Plan infrastructure projects; coordinate vendors, timelines, and testing.
• Maintain tickets, docs, inventories, and diagrams; conduct user training.

Skills

Customer service

Tier 1/2 support

Problem solving

Technical communication

Cloud mindset

Education

Associate degree in IT

Bachelor's degree preferred

Tools

Microsoft 365

Entra ID

Intune

Active Directory

Azure

AWS

Nutanix

Windows Server 2019+

VLANs/DNS/DHCP

Job description

Server Products is a food and beverage tech company seeking a hands-on IT Administrator to maintain secure, reliable IT infrastructure across office and manufacturing environments. The role covers Microsoft cloud services, identity management, endpoints, networking, and backups, with Tier 1/2 support and cloud migration duties.

The candidate should have 3+ years in systems or network administration, strong Windows/M365 skills, and experience in hybrid environments.