IT Administrator

Third Coast Services LLC; Magnolia (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Third Coast Services LLC in Magnolia, TX seeks an IT Administrator to maintain and secure the company’s technology. You will install and troubleshoot computers, manage Microsoft 365, and administer networks, backups, and security controls.

The role includes onboarding staff, supporting business applications, and coordinating with vendors. Strong communication and problem-solving are essential for daily operations.

Qualifications

• Active Directory user management experience.
• Microsoft 365 administration experience.
• Network admin skills: TCP/IP, DNS, DHCP.
• VPN configuration and troubleshooting.
• MFA/2FA setup and maintenance.
• Firewall, switches, and wireless network management.
• Cybersecurity and endpoint protection knowledge.
• Email security (SPF, DKIM, DMARC) implementation.
• Data backups and disaster recovery planning.
• Windows OS deployment and software rollout.
• Remote access and remote support tooling.
• IT asset and software license management.
• Cloud services and identity management experience.
• Strong problem-solving and communication skills.
• Relevant IT education or certifications preferred

Responsibilities

• Maintain, secure, and support the company's technology infrastructure, systems, and applications.
• Install, configure, maintain, and troubleshoot computers, software, OS, and network.
• Manage company networks, firewalls, switches, and wireless access points.
• Administer user accounts, email systems, licenses, and onboarding/offboarding.
• Monitor system activity, controls, and protect company data.
• Monitor data backups, perform restorations, and support DR planning.
• Maintain and troubleshoot business applications and licenses.
• Track hardware, licenses, warranties, and replacements.
• Provide technical assistance to employees and coordinate with vendors.
• Set up employee accounts, equipment, system access, and staff training.
• Maintain IT procedures, system documentation, and user guides.
• Maintain website content, functionality, and updates.
• Coordinate technology upgrades and evaluate new solutions.

Skills

Active Directory

Microsoft 365 administration

Network administration

VPN configuration

MFA/2FA

Firewall & network devices

Cybersecurity & endpoint protection

Email security (SPF, DKIM, DMARC)

Backups & disaster recovery

Windows OS deployment

Remote access & support tools

IT asset & license management

Cloud services & identity management

Documentation & IT support

Strong problem-solving & communication

Education

Valid Texas Driver’s License

Relevant IT experience or certifications preferred

Job description

IT Administrator — Responsibilities

The IT Administrator is responsible for maintaining, securing, and supporting the company's technology infrastructure, systems, and applications. Responsibilities include, but are not limited to:

• IT Systems Administration: Install, configure, maintain, and troubleshoot computers, software, operating systems, and network infrastructure.
• Network Management: Maintain company networks, firewalls, switches, wireless access points, and network connectivity.
• Microsoft 365 & User Management: Administer user accounts, email systems, licenses, permissions, and employee onboarding and offboarding.
• Cybersecurity: Monitor system activity, maintain security controls, investigate potential threats, and protect company data.
• Backup & Recovery: Monitor data backups, perform restoration procedures, and support disaster recovery planning.
• Business Applications: Maintain and troubleshoot company software, accounting systems, field operations applications, and other business-critical tools.
• IT Asset Management: Track hardware, software licenses, equipment assignments, warranties, and technology replacements.
• Technical Support: Provide technical assistance to employees, resolve IT issues, and coordinate with vendors and service providers.
• Employee Onboarding & Training: Set up employee accounts, configure equipment and system access, and provide staff training on company technology and software.
• Documentation & Training: Maintain IT procedures, system documentation, and user guides while providing employee training as needed.
• Website Maintenance: Maintain company website content, functionality, and routine technical updates.
• IT Planning & Improvements: Coordinate technology upgrades, evaluate new solutions, and recommend improvements to support company operations.
• Perform other related duties as assigned.

Technical Knowledge, Qualifications, & Education

• Active Directory and user account management
• Microsoft 365 administration
• Network administration (TCP/IP, DNS, DHCP)
• VPN configuration and troubleshooting
• Multifactor authentication (MFA/2FA)
• Firewall, switch, and wireless network management
• Cybersecurity and endpoint protection
• Email security, SPF, DKIM, and DMARC
• Data backups and disaster recovery
• Windows operating systems and software deployment
• Hardware installation and troubleshooting
• Remote access and remote support tools
• IT asset and software license management
• Cloud services and identity management
• IT documentation and technical support
• Strong problem-solving and communication skills
• Relevant IT experience, education, or certifications preferred
• Valid Texas Driver’s License