ISV Success Manager

Okta; Bellevue (WA); On-site; USD 194,000 - 292,000; Full time

Job summary

Okta is seeking an ISV Success Manager to nurture ISV relationships and expand the Integration Network across Okta products, including Auth0. You will bridge product, engineering, and partnerships to deliver scalable, secure integrations.

You will guide ISVs through discovery, build, and deployment, influence roadmaps, and evangelize Okta’s value at industry events while driving ecosystem growth and customer success.

Qualifications

• Proven ability to communicate with both technical and business stakeholders.
• Experience evaluating software and identifying integration opportunities.
• Ability to influence ISV roadmaps and product direction.
• Passion for learning new technologies and sharing knowledge.

Responsibilities

• Establish thought leadership on identity standards for SaaS builders.
• Build scalable ISV pipeline with cross-functional partnering to expand funnel.
• Guide ISVs through discovery, integration, and delivery phases.
• Collaborate with field teams to drive adoption of strategic products.
• Synthesize ISV and field feedback to refine programs and investments.
• Create a repeatable integration lifecycle leveraging AI tools.

Skills

Communication skills

Analytical skills

Cross-functional collaboration

Technical aptitude

Education

Bachelor's degree in Computer Science

Tools

Java

C#

Python

JavaScript

Job description

Secure Every Identity, from AI to Human

Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

The ISV Ecosystem team sits within the Okta Products and Technology organization and is focused on expanding our breadth and depth of SaaS integrations across both Okta Workforce and Auth0 product areas, a C-level priority for the company. Our team ensures SaaS ISVs (independent software vendors) have the knowledge, tools, and incentives to build integrations that extend our core product functionality. We are driving the formation and adoption of new identity standards focused on building an interconnected and secure AI ecosystem. Okta's ecosystem is a core differentiator, and developing a scalable approach to ecosystem development will be a critical driver of our next stage of growth.

As an ISV Success Manager , you will nurture ISV relationships to expand the Okta Integration Network. Balancing internal strategy with external technical guidance, you will support ISVs through their integration journey: from discovery and build support to roadmap influence. You will act as a bridge between integrators and cross-functional stakeholders (Product, Engineering, Product Marketing, Partnerships, etc.) to improve the integrator experience and shape partner programs. Your success will directly impact ISV satisfaction, ecosystem growth, and platform adoption across Okta and Auth0.

The ideal candidate combines strong communication, analytical, and technical skills to influence ISV roadmaps, identify integration requirements, and assist through technical roadblocks. You must thrive in cross-functional environments and treat ISVs as true customers, solving strategic business and technical challenges to scale the Okta ecosystem. We look for a deep interest in identity and security, and the ability to evangelize Okta's value to both builders and buyers. As the voice of Okta, you will also represent us at industry events and drive thought leadership.

Responsibilities

• Establish thought leadership on identity, identity standards, and "enterprise readiness" requirements for SaaS builders, while evangelizing the Okta Integration Network
• Build a scalable ISV pipeline by identifying and nurturing new integration opportunities including partnering cross-functionally with Corp Dev, PMM, and field teams to expand our top of funnel
• Guide ISVs through their integration journey, from discovery and implementation to delivery and maintenance
• Partner with field teams (PAT, SEs, AEs, TAMs) to drive adoption of strategic products and features within the Auth0 ISV customer segment
• Synthesize feedback from ISVs, product, and field teams to refine ISV Ecosystem program investments and internal product direction
• Establish and continuously improve a repeatable and scalable "learn, build, publish" integration lifecycle, leveraging AI tools where appropriate to expand ecosystem impact

Required

• 4+ years of experience in developer support, sales engineering, technical account management, partner engineering, or marketplace development
• Strong understanding of identity and security requirements for enterprise SaaS builders
• Excellent analytical and communication skills, with the ability to establish credibility and influence both technical and business stakeholders
• Ability to evaluate software, identify integration opportunities, and engage effectively with product and engineering leaders
• Passion for learning new technologies and sharing knowledge with the ISV community
• Adaptability in a dynamic environment with a focus on continuous process improvement

Preferred

• Experience nurturing partner or customer relationships in a success-focused role
• Proficiency in one or more modern programming languages (e.g., Java, C#, Ruby, Python, JavaScript)
• Domain knowledge in identity and access management (e.g., SAML, OIDC/OAuth, SCIM, SSF, privileged access, API security)
• Experience in sales engineering, technical marketing, product management, partner engineering, or as a technical evangelist
• Bachelor's degree in Computer Science or a related field

The annual base salary range for this position for candidates located in the San Francisco Bay area is between:

$194,000 - $292,000 USD

Below is the annual base salary range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable),