ISV Program Lead: AI-Driven Process Excellence

General Motors Africa & Middle East; Michigan; Hybrid; USD 120,000 - 150,000; Full time

Job summary

GM Defense in Warren, Michigan, is seeking a Program Manager - ISV Process Excellence, Automation, and Program Development to standardize ISV program-management processes across contracts, IMS, and CDRLs. You will develop reusable templates, governance playbooks, and dashboards while leading AI-enabled improvements.

You will supervise 2–3 Assistant Program Managers and partner with Contracts, Finance, Engineering, IPS, Quality, Supply Chain, and Business Development to sustain improvements and

Qualifications

• Leads standardization of ISV program-management processes across contracts, IMS, CDRLs, and reporting.

Responsibilities

• Define end-to-end operating processes for core ISV program-management activities.
• Develop reusable work products: SOPs, templates, dashboards, training materials.
• Lead automation and AI-enabled solutions to improve efficiency and decision support.
• Coordinate with Contracts, Finance, Engineering, IPS, Quality, and Supply Chain.
• Supervise 2-3 Assistant Program Managers and ensure consistent execution across resources.

Skills

Program management leadership

Process standardization

Automation & AI enablement

Cross-functional collaboration

Governance and governance cadence

Tools

SharePoint

Power Platform

Job description

GM Defense in Warren, Michigan, is seeking a Program Manager - ISV Process Excellence, Automation, and Program Development to standardize ISV program-management processes across contracts, IMS, and CDRLs. You will develop reusable templates, governance playbooks, and dashboards while leading AI-enabled improvements.

You will supervise 2–3 Assistant Program Managers and partner with Contracts, Finance, Engineering, IPS, Quality, Supply Chain, and Business Development to sustain improvements and