Issue Management Leader — Risk & Compliance

TD; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

TD Bank in Mount Laurel, New Jersey, is seeking an Issue Management Coordinator to support Financial Crimes Management, leading remediation of compliance issues and coordinating with business lines and second-line defense.

The role drives corrective action plans, ensures accountability, and minimizes regulatory risk while developing staff and managing project plans to ensure timely delivery.

Qualifications

• Bachelor’s degree required or experience equivalent.
• 7+ years of related experience in financial services operations.
• Operational management experience in the section managed.
• In-depth knowledge of banking rules and policies.
• Strong leadership, delegation, coaching, and mentoring skills.
• Excellent problem solving and communications abilities.

Responsibilities

• Oversees overall management of a departmental unit within the Collection/Fraud Operations group.
• Manages supervisors with a team of exempt and non-exempt employees.
• Provides leadership, mentoring, and coaching for assigned units.
• Develops plans to manage units’ operational performance and achieve goals and deadlines.
• Promotes cross-functional collaboration and drives corrective action plans.
• Ensures compliance with state and federal regulations and internal standards.

Skills

Unit leadership

Staff management

Strategic planning

Risk & compliance oversight

Communication skills

Executive communication

Education

Bachelor’s degree

Job description

TD Bank in Mount Laurel, New Jersey, is seeking an Issue Management Coordinator to support Financial Crimes Management, leading remediation of compliance issues and coordinating with business lines and second-line defense.

The role drives corrective action plans, ensures accountability, and minimizes regulatory risk while developing staff and managing project plans to ensure timely delivery.