Issuance Supervisor

State of Indiana; Indianapolis (IN); On-site; USD 39,000 - 47,000; Full time

Benefits offered by this job

Medical plan options

Pension plan options

Education Reimbursement

Paid holidays

Job summary

The State of Indiana, through the Indiana Department of Health, seeks a leader to manage vital records clerks and ensure secure handling of requests from customers and partners. The role focuses on accuracy, policy compliance, and collaboration with federal and local agencies.

Salary starts at $42,900 and can be commensurate with education and experience. The position includes a robust benefits package and opportunities to contribute to Hoosier health and safety initiatives.

Qualifications

• Specialized knowledge of the vital records program area, rules and regulations.
• Ability to research, analyze, and compile program topics.
• Strong communication skills across teams and with the public.
• Experience or aptitude in group decision-making and policy implementation.
• Knowledge of budgeting and accounting within state programs.

Responsibilities

• Lead vital records clerks and guide daily operations.
• Address vital records requests from customers and partners.
• Maintain and organize current and historical program files.
• Assist in preparing program reports and budgets.
• Schedule and disseminate training materials for the program.

Skills

Vital records knowledge

Regulatory understanding

Research & analysis

Communication

Team leadership

Policy compliance

Accounting & budgeting

Job description

Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About The Indiana Department Of Health (IDOH)

The Indiana Department of Health’s mission is to promote, protect, and improve the health and safety of all Hoosiers so that they can reach their optimal health regardless of where they live, learn, work, or play.

Role Overview

This role leads a team vital records clerks, providing support and guidance in addressing vital records requests from customers along with federal and local partners. This role requires a leader who places attention to detail and data security as high priority to successfully executing this position.

Salary

The salary for this position traditionally starts at $42,900.00 but may be commensurate with education and work experience. Use our Compensation Calculator to view the total compensation package.

A Day In The Life

The essential functions of this role are as follows:

• Research and compile information on specific aspects of the program such as procedures, needs and policies.
• Answer customer questions about program policies and procedures.
• Establish, organize, and maintain current and historical files related to the program.
• Assist in the preparation of program reports, develop applications, prepare budget allocations and/or purchasing of consultative services.
• Maintain, monitor, and order program assets.
• Assist supervisor in the development and planning of overall program and its role in the functioning of the agency.
• Schedule, prepare, and disseminate all program related training materials.

The job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

What You’ll Need For Success

Individuals in this role should minimally be able to articulate or demonstrate the following:

• Specialized knowledge of program area including pertinent rules and regulations.
• Specialized knowledge of applicable legislation, guidelines, agency policy and professional standards and practices.
• Ability to research, analyze, and compile specific topics related to program area.
• Ability to communicate effectively.
• Ability to operate effectively in a group decision-making process.
• Tact in dealing with other agency personnel and the public.
• Specialized knowledge of accounting and budgeting.

A Degree Is Not Required.

Individuals should have the ability to perform essential functions with or without reasonable accommodation.

Supervisory Responsibilities/Direct Reports

This role may be utilized in a supervisory capacity based on agency needs.

Benefits Of Employment With The State Of Indiana

The State of Indiana offers a comprehensive benefit package for full-time employees which includes:

• Three (3) medical plan options (including RX coverage) as well as vision and dental plans
• Wellness Rewards Program: Complete wellness activities to earn gift card rewards
• Health savings account, which includes bi-weekly state contribution
• Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
• Two (2) fully-funded pension plan options
• A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
  • 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
  • Up to 15 hours of paid community service leave
• Combined 180 hours of paid vacation, personal, and sick leave time off
• 12 paid holidays, 14 on election years
• Education Reimbursement Program
• Group life insurance
• Referral Bonus program
• Employee assistance program that allows for covered behavioral health visits
• Qualified employer for the Public Service Loan Forgiveness Program
• Free Parking for most positions
• Free LinkedIn Learning access

Equal Employment Opportunity

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at [e-mail] .