ISP Technician

Brooksource; Bethpage (NY); On-site; USD 41,000 - 48,000; Full time

Benefits offered by this job

Competitive hourly pay

On-site role in Bethpage

Job summary

Brooksource seeks an experienced ISP Field Technician for a 6-month on-site contract in Bethpage, NY. You will install, configure, troubleshoot, and maintain telecom equipment at customer premises, COLO, and data centers, working with DWDM networks and ROADM/SONET systems.

You will perform OTDR testing, fiber characterization, and circuit turn-ups, collaborating with engineering teams and maintaining thorough documentation. The role requires flexibility for evenings/weekends and on-call rotation.

Qualifications

• 5+ years in installation, provisioning, and repair of telecom equipment.
• Experience across Ethernet, DWDM, CWDM, WAN/LAN, and TCP/IP applications.
• Strong knowledge of safety and industry regulations and testing tools.

Responsibilities

• Install, configure, and troubleshoot telecom equipment at customer sites and data centers.
• Conduct OTDR tests, power meter tests, and insertion loss measurements on dark fiber networks.
• Analyze OTDR traces to locate faults, splices, connectors, and reflectance issues.
• Coordinate with Engineering & Activation teams for circuit turn-ups and migrations.
• Maintain and document test results, fiber plant layouts, and work orders.
• Proactively test and turn up network facility circuits in Data Center/COLO locations.

Skills

Telecom install

DWDM networks

OTDR testing

Fiber optics

Netcracker

MPLS/Ciena

Safety compliance

Documentation

On-site support

Tools

EXFO OTDR

JDSU OTDR

VeEX OTDR

Netcracker

Job description

About The Role

Our client is seeking an experienced ISP Field Technician for a 6-month on-site contract in Bethpage, New York. In this role, you will be responsible for the installation, configuration, troubleshooting, and maintenance of advanced telecommunications equipment and services at customer premises, COLO, and data center locations. You will work extensively with optical transport and DWDM networks, including hands-on tasks with Cisco MPLS, Ciena 6500 optical systems, ROADM, SONET networks, and dark fiber OTDR testing. The position requires a solid background in telecommunications infrastructure, strong technical skills, and the ability to work both independently and collaboratively with engineering teams. Flexibility in working hours and a commitment to safety and compliance are essential.

ISP Field Technician

Bethpage, New York

On‑Site Role

$30 - $35 per hour

6‑month Contract

About The Role

Our client is seeking an experienced ISP Field Technician for a 6-month on-site contract in Bethpage, New York. In this role, you will be responsible for the installation, configuration, troubleshooting, and maintenance of advanced telecommunications equipment and services at customer premises, COLO, and data center locations. You will work extensively with optical transport and DWDM networks, including hands‑on tasks with Cisco MPLS, Ciena 6500 optical systems, ROADM, SONET networks, and dark fiber OTDR testing. The position requires a solid background in telecommunications infrastructure, strong technical skills, and the ability to work both independently and collaboratively with engineering teams. Flexibility in working hours and a commitment to safety and compliance are essential.

What You'll Do

• Assemble, configure, and install electronic components supporting Ethernet, DWDM, CWDM, and ROADM technologies using Netcracker designs and provided methods & procedures
• Travel to remote sites and data centers for equipment installation and maintenance as required
• Conduct OTDR, power meter/light source, and insertion loss tests on dark fiber networks to assess and certify optical performance
• Analyze OTDR traces to identify and localize fiber faults, splices, connectors, and reflectance anomalies
• Perform cabling labeling, patching, and cross‑connects in telecom rooms and data centers
• Coordinate with Engineering & Activation Teams for circuit turn‑ups, migrations, and troubleshooting
• Maintain and document test results, fiber plant layouts, equipment configurations, and work orders
• Provision, test, and turn up network facility circuits in Data Center and COLO locations
• Connect AC or DC power to telecommunications equipment and verify backup battery functionality as required
• Ensure compliance with all safety standards, industry regulations, and company policies
• Work flexible hours, including evenings, weekends, holidays, overtime, and participate in on‑call rotation as required

What You Bring

• 5+ years’ experience in installation, provisioning, and repair of telecommunication equipment
• Thorough understanding of all phases of network installation, including Ethernet, DWDM, CWDM, WAN/LAN, and TCP/IP applications
• Hands‑on experience with Ciena 6500 series (provisioning, alarms, optical power management)
• Proficient with OTDRs (e.g., EXFO, JDSU, VeEx) and associated testing/reporting tools
• Knowledge of DWDM systems, optical theory, and fiber characterization
• Proficient with Microsoft Excel, Word, PowerPoint, and Outlook
• Knowledge of Netcracker (a plus)
• Excellent written and oral communication skills
• Knowledge of fiber optics, CAT5e/6 cabling, and basic physical layer troubleshooting
• Self‑motivated with strong time management and organizational abilities
• Excellent analytical, problem‑solving, troubleshooting, and conflict resolution skills
• Ability to work flexible hours, including evenings, weekends, holidays, overtime, and on‑call rotation as required

What's In It For You

• Opportunity to work with advanced telecommunications and optical networking technologies
• Collaborative and dynamic work environment
• Competitive hourly compensation
• Potential for contract extension or future opportunities

Applications will be accepted through October 2, 2026.

Disclaimer

Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies and operate under Eight Eleven Group, LLC. All employees receive the same benefits, policies, and terms of employment.

Equal Employment Opportunity

We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship, pregnancy (including childbirth, lactation, and related conditions), or any other protected status in accordance with applicable federal, state, and local laws.

Benefits & Perks

Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.

Pay Disclaimer

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.