ISO 9001 Quality & Compliance Manager (Manufacturing)

Prysmian USA; Lincoln (RI); On-site; USD 97,000 - 145,000; Full time

Job summary

Prysmian USA is seeking a Quality Leader at our Lincoln, RI plant to own and advance the Quality Management System (ISO 9001) and drive continuous improvement across functions. You will lead root-cause analysis, implement corrective and preventive actions, and ensure audits pass with UL, ETL, ABS.

You will recruit and mentor QA staff, direct testing to verify compliance, and partner with customers and external agencies to maintain product conformance and manufacturing excellence.

Qualifications

• BS in quality, engineering, or related field with Six Sigma knowledge.
• ASQ/Six Sigma certification is a plus.
• 2+ years of quality engineering experience in manufacturing; supervisory experience preferred.

Responsibilities

• Build and sustain QA programs to ensure product conformance.
• Advance the plant's Continuous Improvement agenda across functions.
• Plan and direct testing across all process steps to verify compliance.
• Turn data into actionable reports for leadership.
• Recruit, mentor, and train QA staff to high standards.
• Own, improve, and audit the ISO 9001 QMS.
• Represent the plant during audits with customers and agencies (UL, ETL, ABS).
• Lead field issue investigations and customer return analysis with durable fixes.
• Participate in Plant Management Team to keep operations on plan.
• Communicate proactively with internal and external customers on quality topics.

Skills

Root cause analysis

Leadership / Supervisory

Lean Six Sigma

Data analysis

Quality assurance

Education

BS in quality, engineering, or related field

HS diploma with equivalent experience

Job description

Are you the voice of quality our plant needs?Do you thrive where ISO 9001, customer expectations, and production realities intersect? Can you lead people, shape systems, and translate data into decisive action? If so, step into a role that reports to the North America I&C Quality Manager and the Plant Manager—and helps steer the plant toward its business goals.What impact will you have?Picture this: a customer return surfaces. You mobilize the team, apply 5 Whys and Lean Six Sigma tools, uncover root cause, and implement corrective and preventive actions that hold up to scrutiny from UL, ETL, or ABS during the next audit. Meanwhile, your Quality Management System hums—procedures current, records airtight, and audits smooth. Products ship right the first time, and the plant’s performance improves because of the way you lead.Your core responsibilitiesBuild and sustain Quality Assurance programs that ensure consistent product conformance.Advance the plant’s Continuous Improvement agenda across functions.Plan and direct testing across all process steps to verify compliance.Turn data into insight—produce the reports leaders need to act.Recruit, mentor, and train QA associates to high standards.Own, improve, and audit the site’s Quality Management System (ISO 9001).Represent the plant with customers and external agencies during visits and audits (UL, ETL, ABS, etc.).Lead field issue investigations and customer return analysis; lock in durable fixes.Contribute as a Plant Management Team member to keep operations efficient and on plan.Communicate proactively with internal and external customers on all quality topics.What it takes to succeedResults orientation proven in a high-performance manufacturing environment.Depth in Quality Assurance techniques and Lean Six Sigma practices.Ability to zoom from detail to big picture without losing either.Comfort navigating multiple priorities and resolving conflicts quickly.Leadership that motivates teams and accelerates Continuous Improvement.Strong planning, organization, and administrative discipline.Clear, confident written and verbal communication.Analytical mindset and critical thinking.High energy with urgency and pace.Business savvy and practical judgment.Preferred profile2+ years of quality engineering experience in manufacturing.Supervisory experience in collaborative, team-based settings.Comfort with a range of software tools and applications.Manufacturing background; wire & cable or rubber manufacturing exposure is a plus.Six Sigma certification and/or ASQ certification are a plus.EducationBS in quality, engineering, or related practical science with a strong foundation in quality and Lean Six Sigma methods.HS Diploma with equivalent, relevant experience may substitute for a degree.Core proficiencies5 Why (root cause analysis)Supervisory leadershipLean Six Sigma toolsManufacturing qualityQuality AssuranceQuality Management SystemsCompensationFor this role, the typical base salary range is $97,000 - $145,000. Placement depends on relevant experience, education, skills, and geographic location.Shape the networks that power and connect the worldPrysmian leads the world in energy and telecom cable systems. Each year we produce thousands of miles of underground and submarine cables and systems for power transmission and distribution, plus medium- and low-voltage solutions for construction and infrastructure. We also deliver a comprehensive portfolio of optical fiber, copper cable, and connectivity for voice, video, and data. With 30,000 employees in 50+ countries, this is where your work makes a mark.Make Your Mark at Prysmian!