ISG Analyst 1, 2, or 3

Pennington Biomedical Research Center; Baton Rouge (LA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Tuition exemption

Paid holidays

Flexible spending accounts

Job summary

Pennington Biomedical Research Center seeks an ISG Analyst 1, 2, or 3 to join Computing Services. You will work with a small IT team to manage, configure, support and design enterprise infrastructure systems and services in a fast-paced environment.

The role requires strong technical and communication skills, with responsibilities spanning server configuration, hardware maintenance, virtualization, storage, backups, and procurement support, plus tier-2 incident escalation.

Qualifications

• Bachelor's degree in computer science or a related field is required.
• Three+ years of IT-related experience for Analyst 2.
• Experience with Windows Server ecosystem and related services.
• Data center hardware management experience.
• Proficient in system design, database management, and enterprise software.
• Strong communication with both technical and non-technical stakeholders.
• Familiarity with project management and agile methodologies.

Responsibilities

• Configure and maintain Windows Server operating systems and related applications.
• Install and maintain server and network hardware and cabling.
• Monitor service availability, analyze logs, diagnose outages.
• Configure and manage virtualization and enterprise storage.
• Administer enterprise tape backup environment and perform backups.
• Assist with hardware/software procurement and evaluate solutions.
• Provide tier 2 support for Help Desk-referred cases.

Skills

Strong communication

Project management

Team collaboration

Analytical thinking

Problem solving

Education

Bachelor's degree in Computer Science or related field

Bachelor’s degree in Information Systems, Computer Science, Healthcare Informatics, Business Administration, or related field

Tools

Windows Server

Active Directory

DNS

DHCP

IIS

SCCM

WSUS

RDS

CIFS

Server/network hardware

Virtualization

Enterprise tape backup

Job description

About Us:

At the forefront of medical discovery as it relates to understanding the causes of obesity, diabetes, cardiovascular disease, cancer and dementia, Pennington Biomedical Research Center is a campus of Louisiana State University and conducts basic, clinical and population research. The Center includes Basic Science, Clinical Research, and Population and Public Health, enabling both focused research and translational science. Research at Pennington Biomedical is supported broadly by multiple NIH Research Centers, and includes approximately 65 faculty and 20 postdoctoral fellows who comprise a network of 44 laboratories and 13 highly specialized core service facilities. Pennington Biomedical is located within state-of-the‑art research facilities on a 222-acre campus in Baton Rouge, Louisiana.

Job Posting Title:

ISG Analyst 1, 2, or 3

Position Type:

Professional / Unclassified

Department:

LSUPBRC Admin - Computing Services (David Eugene Alexander (00005088))

Work Location:

LSU - Pennington Biomedical

Pay Grade:

Professional

Job Description:

Pennington Biomedical Research Center, a world-renowned academic research institute of Louisiana State University, is seeking an ISG Analyst 1, 2, or 3 in Computing Services.

This ISG Analyst 1, 2, or 3 will work with a small team of IT professionals to manage, configure, support and design enterprise infrastructure systems and services. The ideal candidate possesses strong technical and communication skills, can manage multiple priorities, and works effectively in a fast-paced, collaborative environment.

Major Responsibilities

• Configure and maintain server operating systems (primarily MS Windows Server) and related applications and services.
• Configure, install, and maintain server and network hardware, included related power and cabling infrastructure.
• Monitor device and network service availability and performance., analyze logs, diagnose and resolve outages and impairments.
• Configure and manage virtualization environment and enterprise network storage.
• Administrative responsibility for enterprise tape backup environment.
• Perform backups, regularly test restore operations, rotate tapes, and maintain backup targets. Assist in backup-related hardware and software installation and upgrades.
• Assist with hardware and software procurement. Recommend, evaluate, and help to develop specifications and solutions.
• Function as tier 2 support escalation path for cases referred and managed by Help Desk.

Required Qualifications - ISG Analyst 1 Or 2

• Bachelor's degree in Computer Science or related field.*
• IT Analyst 2 requires three (3) years of experience in an IT related position.
• Extensive experience in the Microsoft Windows ecosystem, including many of the following: Windows Server, Windows 7/10, Active Directory, Group Policy, DNS, DHCP, NPS, IIS, SCCM, WSUS, RDS, CIFS.
• Significant experience working with Server and Network hardware in a data center environment and related power/copper/fiber infrastructure management.
• Proficiency in system design, database management, and enterprise software.
• Effective communication skills for working with both technical and non-technical stakeholders.
• Familiarity with project management and agile methodologies.

Required Qualifications - ISG Analyst 3

• Bachelor’s degree in Information Systems, Computer Science, Healthcare Informatics, Business Administration, or a related field.*
• Minimum of five (5) years of professional experience in information systems, business systems analysis, application support, healthcare systems, data analytics, or related technical support environments.
• Experience analyzing, implementing, troubleshooting, and supporting enterprise applications or information systems.
• Ability to gather business requirements, evaluate workflows, and recommend system improvements or technical solutions.
• Knowledge of system integration, database concepts, reporting tools, and software lifecycle management.
• Experience working with end users to provide training, technical support, issue resolution, and system optimization.
• Strong analytical, organizational, and problem-solving skills with the ability to manage multiple priorities and projects simultaneously.
• Excellent written and verbal communication skills with the ability to collaborate across departments and communicate technical information to non-technical users.
• Experience with project coordination, testing, documentation, and change management processes preferred.

Preferred Qualifications

• Experience in one or more of the following: Commvault Simpana or other enterprise tape backup environment, network security, router, firewall, and switch administration (especially Cisco and Juniper), Linux/LAMP administration, Office 365 administration, phone systems (PBX), remote desktop environments, Enterprise Network Storage (especially NetApp CDOT or Nimble), 802.11 Wireless/WiFi
• Pennington Biomedical is committed to creating an inclusive space where our employees feel valued for their skills and uniqueness. If a candidate does not meet the minimum qualifications as listed, but has significant experience within the major job responsibilities, we welcome their application.

Pennington Biomedical Research Center seeks to recruit a highly productive workforce with a broad range of backgrounds and perspectives and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.

Additional Job Description

This position is not eligible for remote work.

Competencies

None

Posting Date

August 17, 2026

Closing Date (Open Until Filled if No Date Specified)

August 31, 2026

Additional Position Information

Pennington Biomedical is located within state-of-the‑art research facilities on a 222-acre campus in Baton Rouge, Louisiana. For more information, visit PBRC.

Questions regarding career opportunities at Pennington Biomedical should be sent to [e-mail].

Background Check - An offer of employment is contingent on a satisfactory pre-employment background check.

Benefits

Pennington Biomedical Research Center offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!

Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University’s partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.

Pennington Biomedical Research Center/LSU is an Equal Opportunity Employer.

Contact Information

Questions or concerns can be directed to PBRC Human Resources at 225-763-2776 or [e-mail].