iSeries Systems Operator — Flexible Off-Hours

Pencor Services, Inc.; Palmerton (Carbon County); On-site; USD 75,000 - 110,000; Full time

Job summary

Pencor Services, Inc. in Pennsylvania seeks an experienced IBM iSeries System Operator to run scheduled processes for multiple applications and support maintenance, outages, and critical incidents. You will participate in policy implementation and ensure system maintenance aligns with goals and compliance.

Responsibilities include backups/restores, task execution, documentation, security, and collaboration with IT teams. Occasional off-hours support may be required to minimize business impact.

Qualifications

• Minimum 3–5 years experience supporting IBM i (AS400, iSeries) environments.
• Residency in Pennsylvania is established.
• Experience with IBM i OS administration, including subsystem and job management.
• Experience upgrading IBM i systems, PTFs and health checks.
• Ability to document processes and provide user-focused support.
• Experience with tape libraries, backups, and data transfers.
• Strong communication and customer service skills.

Responsibilities

• Manage scheduling processes and run daily/weekly/monthly tasks for business apps.
• Perform and test routine backups and restores for IBM iSeries systems.
• Maintain accurate task documentation and update runbooks.
• Ensure security, access rights, and database integrity across environments.
• Troubleshoot hardware/software issues and escalate incidents as needed.
• Support app development teams during project lifecycles and upgrades.

Skills

Customer Service

Analytical Skills

Problem Solving

Communication Skills

System Troubleshooting

Documentation

Education

High School Diploma or GED

Tools

Robot Scheduler

HelpSystems automation

MIMIX

PowerHA

Quick-EDD

Job description

Pencor Services, Inc. in Pennsylvania seeks an experienced IBM iSeries System Operator to run scheduled processes for multiple applications and support maintenance, outages, and critical incidents. You will participate in policy implementation and ensure system maintenance aligns with goals and compliance.

Responsibilities include backups/restores, task execution, documentation, security, and collaboration with IT teams. Occasional off-hours support may be required to minimize business impact.