IS Systems Analyst II - RISI Fountain

Nationwide Children's Hospital; United States; On-site; USD 90,000 - 120,000; Full time

Job summary

Nationwide Children's Hospital is seeking a systems analyst to analyze business needs, define requirements, develop solutions, implement and support healthcare IT systems. This role requires flexibility and after-hours on-call support.

You will collaborate with IT and clinical staff, document procedures, ensure data integrity, and participate in disaster recovery planning. Strong SQL, Excel, and reporting skills are essential to drive efficiency and reliability in mission-critical systems.

Qualifications

• Bachelor’s degree or equivalent experience required.
• 5 years of combined IT support experience.
• Experience in a healthcare environment required.
• ITIL certification or training preferred.

Responsibilities

• Carry out systems analysis and provides support for complex medium to large systems across several departments.
• Creates and maintains high quality system, report, and interface test scripts; coordinates user acceptance testing.
• Serves as a customer liaison for assigned business areas and provides technical support and troubleshooting for systems issues.
• Documents system design, testing, and maintenance procedures for future reference; ensures data integrity and disaster recovery planning.
• Collaborates with other IT professionals to integrate new systems with existing ones.
• Performs system updates, patches, service releases, and upgrades as needed; evaluates new technologies to improve efficiency.

Skills

SQL

Relational DBMS

Reporting tools

MS Excel

MS Office Suite

Data management

Communication

Problem solving

Education

Bachelor’s degree or equivalent experience

Job description

Overview:

Job Description Summary:

Analyses business needs, defines requirements, develops solutions, implements, manages, and supports systems. Ability to work flexible schedules to meet job requirements; requires 24/7 on call after-hours support.

Job Description:

Essential Functions:

• Carries out systems analysis and provides support for complex medium to large systems across several departments. Manipulates, mines, and analyzes large, complex datasets.
• Creates and maintains high quality system, report, and interface test scripts.Tests and debugs systems to ensure they are functioning properly. coordinates user acceptance testing.
• Serves as a customer liaison for assigned business areas and provides technical support and troubleshooting for systems issues.
• Documents system design, testing, and maintenance procedures for future reference. Assures data integrity and system survivability by developing and maintaining Disaster Recovery plans for assigned systems.
• Collaborates with other IT professionals to integrate new systems with existing ones.
• Performs system updates, patches, service releases, and upgrades as needed. Evaluates and recommends new technologies to improve system efficiency and performance.

Education Requirement:

• Bachelor’s degree or equivalent experience, required.

Licensure Requirement:

(not specified)

Certifications:

ITIL certification or training, preferred.

Skills:

• Strong skills in SQL programming, relational database management, reporting software tools and MS Excel, preferred.
• Strong skills in data management systems and extensive spreadsheet, database and presentation graphics knowledge are preferred.
• Advanced knowledge in Microsoft Office (Word, Excel, PowerPoint, Visio and Project) required.
• Excellent communication and organizational skills to effectively interact with external contacts, administrators, medical staff, and employees at all levels.
• Strong attention to detail and demonstrated problem solving skills.
• Ability to quickly learn, adapt and work with new applications or tools.
• Able to be a visionary and see the larger picture.

Experience:

• 5 years of combined experience providing information technology support, or equivalent education, required.
• Experience in a healthcare environment, required.
• Business and financial experience, preferred.

Physical Requirements:

OCCASIONALLY: Lifting / Carrying: 0-10 lbs, Standing, Walking

FREQUENTLY: Decision Making

CONTINUOUSLY: Audible speech, Color vision, Computer skills, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Peripheral vision, Problem solving, Repetitive hand/arm use, Seeing – Far/near, Sitting

Additional Physical Requirements performed but not listed above:

Position requires ability to talk, listen and type.
Position requires the ability to interact effectively with customers and information systems personnel across the organization.

“The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet”