IS Network & Technology Specialist: Lead IT Infrastructure

BlackBerry Inc.; New Berlin (WI); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Health benefits

Life insurance

AD&D

Disability coverage

Parental leave

401k with company contributions

Employee stock purchase plan

Employee discount program

Paid holidays

Job summary

ABB in New Berlin, WI is hiring an IS Network & Technology Specialist to support WAN/LAN, on‑prem hosting, VoIP, and IT infrastructure for the US Motion Drives site. You’ll collaborate with business users, OT, IS and IT teams and manage servers, desktops, mobile devices, and security systems across multiple locations.

Ideal candidates have 5+ years in IS/IT support, strong network design knowledge, and hands-on experience with VMware ESXi, Windows, SQL, and ITIL/ITSM practices; US work

Qualifications

• 5+ years’ IS/IT support experience in a multinational setting.
• Deep knowledge of wired/wireless networks, printers, and VOIP.
• Hands-on with servers, VMware ESXi, Windows, and SQL storage.
• Experience with ITIL/ITSM and ServiceNow is preferred.
• Ability to collaborate across multicultural teams and strong communication.

Responsibilities

• Support WAN/LAN, on-prem hosting, VoIP, and IT infrastructure for US Motion Drives Site.
• Design, install, maintain IT hardware and software; support conference rooms.
• Manage wired/wireless networks, servers, desktops, mobiles, and security systems.
• Coordinate with vendors, IS/IT teams, and facilities to ensure service delivery.
• Troubleshoot devices, software, and processes with a customer-focused approach.

Skills

IS/IT support

WAN/LAN design

VoIP administration

Networking topologies

Server administration

VMware ESXi

Windows OS

SQL databases

ITIL/ITSM

ServiceNow

End User Computing

Mobile devices management

Network security

Education

BS in computer science / related

Tools

Cisco Unity

Unified VoIP

Lenovo PCs

iPhones/iOS devices

Job description

ABB in New Berlin, WI is hiring an IS Network & Technology Specialist to support WAN/LAN, on‑prem hosting, VoIP, and IT infrastructure for the US Motion Drives site. You’ll collaborate with business users, OT, IS and IT teams and manage servers, desktops, mobile devices, and security systems across multiple locations.

Ideal candidates have 5+ years in IS/IT support, strong network design knowledge, and hands-on experience with VMware ESXi, Windows, SQL, and ITIL/ITSM practices; US work