IS Application Analyst - Epic Resolute Hospital Billing

South Shore Health System; United States; Hybrid; USD 87,000 - 127,000; Full time

Job summary

South Shore Health in Weymouth, MA, seeks an Epic Resolute Hospital Billing Analyst to join our IS Revenue Cycle team. You will develop workflows, configure the system, document changes, train staff, and act as a liaison across departments to optimize Epic functionality.

The role offers flexible work arrangements: on-site, hybrid, or fully remote (MA residents only). A bachelor’s degree in a related field and 2+ years of healthcare IT experience, plus strong communication and problem-solving

Qualifications

• Bachelor's degree in a related field preferred.
• 2+ years of directly-related business applications experience.
• Knowledge of health care information systems and workflows.
• Experience with Epic Resolute Hospital Billing is highly desirable.

Responsibilities

• Develop workflows, system configurations, and change documentation.
• Train staff on Epic Resolute Hospital Billing applications functionality.
• Analyze procedures within health care systems and propose resolutions.

Skills

Excellent communication

Business process mapping

Web-based technologies

SDLC understanding

QA/testing concepts

Systems analysis

Microsoft Office

Problem solving

Education

Bachelor's degree in Computer Science or related field

Tools

Epic Resolute Hospital Billing

Epic Contract Maintenance

Job description

If you are an existing employee of South Shore Health then please apply through the internal career site. Requisition Number: R-23128 Facility: LOC0014 - 549 Columbian Street549 Columbian Street Weymouth, MA 02190 Department Name: SHS IT Revenue Cycle Status: Full time Budgeted Hours: 40 Shift: Day (United States of America) South Shore Hospital, southeastern Massachusetts's leading provider of emergency, acute, and outpatient care, is seeking an experienced Epic Resolute Hospital Billing Analyst to join our IS team. Reporting to the Access & Revenue IS Manager, the successful candidate will develop workflows, system configurations, change documentation, and train staff on Epic Epic Resolute Hospital Billing application functionality. The location of this role is flexible, with work able to be conducted from our office in Weymouth, or hybrid in-person/remote, or fully remotely (must live in MA if fully remote). Compensation Pay Range: $87,000.00 - $127,000.00

Responsibilities

• Develop workflows, system configurations, change documentation, and training staff on Epic Resolute Hospital Billing applications functionality
• Analyze procedures and problems within manual/automated health care systems; report findings and when applicable recommends options for resolutions
• Formulate system scope and objectives
• Act as a liaison with all areas of the hospital, utilizing the software application, conducting meetings to determine future enhancements, and preparing and maintaining related documentation

Skills & Abilities

• Excellent written, verbal, and interpersonal communication skills
• Ability to use stand flowcharting tools and techniques to create and maintain business process and functional flow charts
• Proficient knowledge of web-based technologies, processes, and analytics
• Ability to deliver IT solutions through the entire systems development lifecycle (requirements, design, build, test, deploy, and support)
• Ability to employ software quality assurance and testing concepts, techniques, industry best practices, tools and standards
• Ability to employ systems analysis concepts, techniques, industry best practices, tools and standards
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Excellent skills in dealing with unstructured problems that affect efficiency and effectiveness of customers
• Basic knowledge of standardized improvement methodologies
• Proficiency in Microsoft Office including Word, Excel, and Power Point required

Qualifications

• Bachelors degree in Computer Science or related field preferred
• 2+ years of directly-related business applications experience
• Knowledge and experience with health care information systems or knowledge of processes and workflows common in physician practices across varied specialties combined with advanced computer skills
• Understanding of current business practices and computing systems, interfaces and hospital and medical group practice standard software including computer systems and methods utilized in structuring and preparing input data for computer applications
• Analytical and technical skills necessary to apply computer technology to resolve clinical problems and/or increase operational efficiency of data processing systems
• IT or operational experience in one or more of the following areas is a plus: Hospital Coding, Hospital Billing, Professional Billing, Claims, Contracts.
• Demonstrated knowledge of clinical documentation and orders databases, data conversion models, workflows, master files, category lists, synonyms and preference lists
• Proficiency or certification in Epic applications: Epic Resolute Hospital Billing. Epic Contract Maintenance also preferred.

Mon - Fri: 40 Hours Responsibilities if Required: Education if Required: License/Registration/Certification Requirements:

South Shore Health is a not-for-profits, charitable health system offering primary and specialty care, hospital care, home health and community care, emergency and urgent care, and preventative and wellness services. We are the largest independent health system in southeastern Massachusetts. South Shore Health brings together like-minded people who work “As One” toward a common goal of providing exceptional care the people of our region deserve. We unite top-caliber talent, technology, and service with the wishes and personal needs of patients and their families to develop individualized treatment plans.