Irrigation Sales Technician

MTI Distributing, Inc.; Brooklyn Center (MN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive Pay

Medical, Dental & Vision Insurance

Life Insurance

401(k) & Profit Sharing

Health Savings Account (HSA)

Paid Time Off (PTO)

Tuition Reimbursement

Wellness Programs

Company Vehicle & Travel Opportunities

Career Growth in Golf & Irrigation

Job summary

MTI Distributing, Inc. is seeking an experienced Irrigation Sales Technician to troubleshoot, diagnose, repair, and support irrigation control systems for golf courses and commercial customers. This role blends technical expertise with customer service in a field-based setting.

The ideal candidate will read schematics, use diagnostic tools, and travel within the territory to ensure reliable, efficient irrigation operations. Competitive pay and comprehensive benefits are offered.

Qualifications

• High school diploma or equivalent; technical training preferred.
• 2+ years of irrigation systems experience.
• Experience troubleshooting irrigation controllers and low-voltage systems.
• Ability to read electrical schematics and use diagnostic tools.
• Valid driver's license and willingness to travel.

Responsibilities

• Troubleshoot, diagnose, and repair irrigation control systems, controllers, and low-voltage networks.
• Perform onsite inspections, service calls, and system audits.
• Read and interpret electrical schematics and technical documentation.
• Provide remote and field technical support to customers.
• Collaborate with golf course staff and contractors to resolve issues.
• Travel throughout the assigned territory to support customers.

Skills

Troubleshooting

Customer service

Communication

Reading schematics

Education

High school diploma or equivalent

Technical training

Tools

Diagnostic tools

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Salary Range: $65,000.00 To $90,000.00 Annually

MTI is seeking an experienced Irrigation Sales Technician to troubleshoot, diagnose, repair, and support irrigation control systems for golf courses and commercial customers. This role combines technical expertise, customer service, and field-based problem solving to ensure irrigation systems operate efficiently and reliably.

Key Responsibilities

• Troubleshoot, diagnose, and repair irrigation control systems, controllers, communication networks, and low-voltage systems.


• Perform onsite inspections, service calls, system audits, and performance evaluations.


• Identify root causes of irrigation system issues and implement effective solutions.


• Provide technical support to customers both remotely and in the field.


• Read and interpret electrical schematics, wiring diagrams, and technical documentation.


• Use diagnostic equipment such as multimeters and testing tools to evaluate system performance.


• Assist customers with controller programming, communication troubleshooting, and system optimization.


• Support the installation, startup, testing, and commissioning of irrigation control systems.


• Partner with golf course superintendents, grounds managers, contractors, and other irrigation professionals to resolve technical issues.


• Provide technical expertise and field support to the Irrigation Sales team during customer visits and project evaluations.


• Conduct site assessments and make recommendations for system improvements, upgrades, repairs, and water management solutions.


• Educate customers on best practices, system maintenance, and available technology solutions.


• Maintain accurate service records, work orders, and customer documentation.


• Prioritize and manage multiple service requests while ensuring timely response and resolution.


• Stay current on irrigation technologies, software platforms, control systems, and manufacturer products.


• Build and maintain strong customer relationships through responsive service and professional communication.


• Travel throughout the assigned territory to support customers and provide onsite technical assistance.


• Assist with seasonal system startup, shutdown, and preventive maintenance programs.


• Collaborate with internal teams to improve customer satisfaction, retention, and operational efficiency.

Qualifications

• High school diploma or equivalent required; technical training preferred.


• 2+ years of experience with irrigation systems, controls, or related technologies preferred.


• Experience troubleshooting irrigation controllers and low-voltage systems.


• Ability to read electrical schematics and use diagnostic tools.


• Strong troubleshooting, communication, and customer service skills.


• Valid driver's license and willingness to travel extensively within the assigned territory.

Ideal Candidate

• Experience with irrigation control systems, golf course irrigation, or related technologies.


• Strong electrical and mechanical troubleshooting skills.


• Ability to work independently and manage a field-based schedule.


• Excellent customer service and relationship-building abilities.


• Comfortable traveling extensively within the assigned territory.


• Strong organizational, communication, and problem-solving skills.

Why Join MTI?

• Competitive Pay


• Medical, Dental & Vision Insurance


• Life Insurance


• 401(k) & Profit Sharing
  
• Health Savings Account (HSA)


• Paid Time Off (PTO)


• Tuition Reimbursement


• Wellness Programs


• Company Vehicle & Travel Opportunities (if applicable)


• Career Growth in the Golf & Irrigation Industry