IRA Specialist – Compliance & Client Services

Burke & Herbert Bank & Trust; Camp Hill (Cumberland County); On-site; USD 55,000 - 85,000; Full time

Job summary

Burke & Herbert Bank & Trust seeks an Individual Retirement Account (IRA) Specialist to ensure accurate and compliant IRA administration, including processing client transactions and responding to inquiries.

The ideal candidate will be an IRA regulations expert, capable of supporting internal teams, maintaining vendor relationships, and upholding operational efficiency with strong customer service and problem-solving skills.

Qualifications

• Requires three to five years of experience in a financial institution or related field.
• Strong problem-solving skills with attention to detail.
• Associate's degree or demonstrated equivalent experience.
• In-depth knowledge of IRA regulations, bank products, and services.

Responsibilities

• Handle branch or customer inquiries related to IRA accounts and research problems.
• Review reports from Silverlake Core and Ascensus on IRAs and perform maintenance (contributions, distributions, rollovers, RMDs, reporting changes).
• Review documents from branches on IRA transactions and obtain missing information as needed.
• Review IRA forms and recommend changes to ensure proper member information.
• Maintain accuracy of annual Required Minimum Distribution information and update systems accordingly.
• Assist in organizing and delivering IRA training and updates on IRA rules and Ascensus portal usage.
• Ensure compliance with applicable laws (BSA, Patriot Act, OFAC) and IRS regulations for IRAs.
• Create and track notifications to members regarding IRS B&C Notices.

Skills

Organizational skills

Interpersonal skills

Attention to detail

IRA regulations

Analytical thinking

Education

Associate's degree or equivalent

Tools

Microsoft Excel

Silverlake Core

Ascensus

Job description

Burke & Herbert Bank & Trust seeks an Individual Retirement Account (IRA) Specialist to ensure accurate and compliant IRA administration, including processing client transactions and responding to inquiries.

The ideal candidate will be an IRA regulations expert, capable of supporting internal teams, maintaining vendor relationships, and upholding operational efficiency with strong customer service and problem-solving skills.