IPP Case Manager-Bilingual

The Center for Autism; Philadelphia (Philadelphia County); On-site; USD 40,000 - 65,000; Full time

Job summary

An established industry player in public health is seeking a dedicated Bi-lingual IPP Case Manager to join their team. This full-time role involves working directly with participants in need of treatment services, primarily focusing on bilingual Spanish speakers. The ideal candidate will have a strong background in case management, excellent communication skills, and the ability to work effectively within the community. You'll be instrumental in ensuring participants receive the necessary support while collaborating with various agencies. If you're passionate about making a difference in people's lives, this opportunity is perfect for you.

Qualifications

• Minimum an Associate's degree in social services, sociology, psychology, or related field.
• 2 years of relevant experience in addiction recovery or mental health settings.

Responsibilities

• Manage a caseload of about 25 participants, primarily bilingual Spanish speakers.
• Document services within 24 hours and maintain compliance with agency standards.
• Collaborate with court personnel and community resources to support recovery.

Skills

Customer service skills

Communication skills

Time management

Analytical skills

Problem-solving skills

Fluency in Spanish

Education

Associate's degree in social services

Bachelor's degree in related field

Tools

Microsoft Outlook

Job description

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Description

PHMC is proud to be a leader in Public Health. All employees are required to be fully vaccinated against Covid-19 before their first day of employment. Vaccines are provided at no cost at our Health Centers.

Job Description

The full-time Bi-lingual IPP Case Manager reports to the IPP Case Management Supervisor. This role involves working directly with participants who are court-stipulated for treatment services, under the oversight of the Adult Probation and Parole departments. The primary responsibilities include ensuring services are provided and documented according to DAP, CBH, Forensic Services, and PHMC standards. The case manager will support participants and collaborate with management within the treatment program, Forensic Services, and the recovery community.

Responsibilities

• Establish and maintain variable service productivity targets based on program needs.
• Provide case management to chemically dependent/co-occurring individuals, managing a caseload of about 25 participants, primarily bilingual Spanish speakers.
• Document services within 24 hours of delivery.
• Participate actively in team meetings, case conferences, and trainings.
• Collaborate with court personnel, probation/parole, treatment providers, and other agencies.
• Assist individuals in linking to recovery support services and community resources.
• Maintain weekly work schedules with detailed activities using the program's Outlook feature.
• Keep participant records compliant with agency standards and licensing requirements.
• Help participants enroll in treatment, health, vocational, and educational services.
• Coordinate with community resources to promote recovery-oriented services.
• Communicate effectively within and outside the agency to foster teamwork.
• Spend approximately 95% of work time in the community for appointments and meetings.
• Flexible schedules may be available to provide services during non-traditional hours, based on needs.

Skills

• Valid driver’s license required.
• Excellent customer service and communication skills.
• Ability to work in the community using public transportation.
• Strong time management, analytical, and problem-solving skills.
• Fluent in Spanish, both spoken and written.

Experience

• Experience in case management with chemically dependent criminal justice populations is a plus.

Education

• Minimum an Associate’s degree in social services, sociology, psychology, criminal justice, or social work, with 2 years of relevant experience, including at least 1 year in addiction recovery, mental health, or behavioral health settings.
• Bachelor’s degree preferred, with relevant coursework and participant contact experience.

PHMC is an EOE and E-Verified employer.