Iowa Wild - Ice Operations Crew

TOGETHXR; Iowa City (IA); Hybrid; USD 17,000 - 22,000; Part time

Job summary

Iowa Wild is seeking an Ice Operations Crew member to support ice maintenance during timeouts and help execute on-ice promotions during intermissions. You will engage fans, serve as an arena ambassador, and contribute to a top-tier game-day experience.

Roles require some post-secondary education, the ability to skate proficiently, and a customer-service mindset. The position offers a flexible schedule aligned with home games and entertainment activities.

Qualifications

• Some post-secondary education is preferred, not required.
• Ability to skate at a proficient level.
• Experience working on an ice rink preferred, not required.
• Strong interpersonal skills.

Responsibilities

• Assist with ice maintenance during media timeouts.
• Assist in on-ice promotional activities and games during intermissions.
• Interact with fans as ambassadors to Iowa Wild and Casey’s Center.
• Provide excellent customer service to guests in the arena.
• Perform other duties as assigned.

Skills

Skating ability

Fan-friendly attitude

Interpersonal skills

Teamwork

Education

Some college or equivalent

Job description

## Iowa Wild - Ice Operations CrewPro Volleyball FederationOperationsIowa, USA · Iowa City, IA, USA · Des Moines, IA, USA · New Philadelphia, OH, USAPosted on Sep 8, 2026Apply nowPosition Summary: The Ice Operations Crew supports ice maintenance during media timeouts and helps execute on-ice promotions during intermissions to keep games running smoothly and entertainment flowing. They also serve as energetic ambassadors, interacting with fans and delivering exceptional customer service throughout the arena. his role plays an important part in enhancing fan engagement and showcasing the team’s commitment to a top-tier game-day experience.Responsibilities/Essential Functions: Assist Casey’s Center staff with ice maintenance, including the removal of snow and ice build-up during all media timeouts. Assist in the preparation and execution of on-ice promotional activities/games during intermissions. Bring the energy, excitement, and fun as you interact with fans as ambassadors to the Iowa Wild and Casey’s Center.Provide excellent customer service to guests in the arena. Perform other duties as assigned. Position Requirements:Formal Education & Certification: Some post-secondary education is preferred, not required. Knowledge & Experience: Ability to skate at a proficient level.Experience working on an ice rink preferred, not required. Personal Attributes: Fan-friendly attitude and willingness to help. Ability to work well with others in a fast-paced environment. Strong interpersonal skills. Work Conditions: Available to work 90% of Iowa Wild home games during the 2025-2026 AHL season.Flexible schedule, with ability to work evenings, weekends and holidays for home games.Ability to stand/skate up to five hours at a time.Physical requirements include sitting, walking, standing, bending, squatting, climbing, kneeling, twisting, lifting, grasping, etc. Lifting up to 50 lbs. ADA/EEO Statement: Our company is committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. If you require an accommodation to participate in the application process or perform the essential functions of the job, please contact the People Team to request an accommodation. We will engage in an interactive process to assess your needs and provide appropriate accommodations to enable you to perform the essential functions of the position unless it would cause an undue hardship. We are an equal-opportunity employer and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status. It is our policy to provide equal employment opportunity for all employees and applicants for employment. We value diversity and inclusion in our workplace and promote a work environment that respects and supports individuals without bias.